Lexus Recall 23V-480: Air bags – driver clockspring/spiral cassette

Affected: 2023–2024 Lexus NX Hybrid, 2023 Lexus RX Hybrid, 2023 Toyota Corolla and 5 more. Filed with NHTSA on July 12, 2023, covering about 152,927 vehicles.

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

The fix

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Recall details

NHTSA campaign23V-480 (23V480000)
Manufacturer number23TA08/ 23LA02
ManufacturerToyota Motor Corporation
ComponentAir bags › Frontal › Driver clockspring/spiral cassette
Report dateJuly 12, 2023
Owners notifiedSeptember 8, 2023
Vehicles affected152,927
Initiated byManufacturer

Vehicles covered

Plus 6 other model/year combinations not covered on this site.

Owner complaints about the air bags

Frequently asked questions

Is the recall 23V-480 repair free?

Yes. Lexus dealers will fix the problem at no cost: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 152,927 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.