2023 Toyota Corolla Cross Window & Wiper Problems

Which parts fail

• Sun/moon roof assembly
  1

Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).

Mileage when the problem started

Owner reports

Selected complaints filed with NHTSA by 2023 Toyota Corolla Cross owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving 68 MPH, there was an abnormal sound like a gunshot coming from the sunroof. The contact stated there was a huge hole formed in the middle of the sunroof, and air was rushing into the vehicle. The contact discovered a large piece of glass behind her right ear; however, the contact was not injured because of the failure. The contact pulled over at the next rest stop and cleaned out the vehicle. Upon inspecting the glass, the contact discovered several hairline fractures and cracks around the edges of the glass. The contact believed that the failure was caused by excessive pressure and stress placed on the vehicle after extensive hours of driving. …

It was a rainy day, the first rainy day that I drove this car in. I had my windshield wipers and headlights on, and I've always kept my auto start/stop setting on for this car. At one point within 5 minutes of my destination, I pulled up to a left turn lane at an intersection. I slowed to a stop, with my auto stop engaging (as intended). At this moment, my engine stalled, my turn lights on my dashboard shone orange nonstop, and a constant beeping sound started. On the dashboard in front of me, following message was displayed: Press brake firmly to restart engine, Low steering power. I attempted to follow the instructions and pressed the brake as firmly as I could, but the warning and long beep continued and the car would not budge. It was getting dangerous because I was in the middle of a lane and blocking traffic. …

For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This seems to be a documented occurrence, per this forum in which the same problem is detailed by numerous contributors: https://www.corollacrossforum.com/threads/vehicle-malfunction-at-start-stop.396/ The sudden shut-down of the vehicle is safety risk because, in a frantic state of mind, one could end up holding up traffic and generating more road rage, never mind the state of mind that I'm left in after this happens - totally anxious and frazzled! …

When automatic start/stop is engaged and I am stopped at a light, the engine does not restart when I release the brake. There are audible and visible indicators of the problem on the dash, with "IGNITION ON" and "Engine Stopped Press Brake Firmly to Restart" displayed on the dash. I had to put the car into Park in order to manually restart the engine. The problem seems to happen on drizzly days when I use the wipers on various intermittent settings. This is a safety to my car and others because of the engine stopping. The vehicle has not been reproduced or confirmed by a dealer or service center. I contacted multiple dealers, but was told that they would need to actually reproduce the problem to diagnose, making it difficult to schedule a service appointment due to the specific weather conditions required. …

I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [redacted] and [redacted]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. …

I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.

When driving at night the illumination from the headlights is very poor. I can only see about 1/3 of the way up on the windshield and only a short distance in front of the car. Everything else is black. I am leasing the car for three years but I can't drive it at night it's too dangerous. Even if I use highbeams it is difficult to see. Both of my adult children have driven the car and come to the same conclusion. I brought it back to the dealership and they said the lights were adjusted properly to pass inspection. The only solution they had for me was to find someone to put in different bulps. They said they could not do it and if I did not buy it at the end I'd have to put the old bulbs back in. I have seen several other people on the internet that have exactly the same problem.

While driving in the rain with my windshield wipers on, my car suddenly stopped and the message on the car said "engine stopping, steering slowly" and after that it said "press on brakes slowly, engine stopping , steering slowly" and then it started to cut off. I forcibly put it in park and then the engine came back on and the car started to drive fine. An hour later, I turned my car back on and started driving and my screen went black. I turned the car off and turned it back on and it started working again. I think it could be an electrical issue but I don't know for sure. I bought this car used with a little over 30k miles on it.

I have run into issues with the auto start/stop or brake hold being on while the windshield wipers are on. I get a "steering fluid low" message that comes up on the dashboard and the car becomes inoperable. I have to turn the car off and turn it back on in order to drive it again. This has been going on since I purchased the car in March 2023. I have not gone to a dealer around this issue as I've heard from other Toyota Corolla Cross owners have run into the same issue and that there is no remedy for the issue. There is no warning that this will happen, it happens unexpectedly and typically I'm sitting at stop signs or red lights.

At red lights, come to a complete stop with auto engine off feature enabled, as it is automatically enabled upon entering the vehicle. Engine shuts off per auto feature. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. Had the car less than 5 days, 220 miles on it. Safety of myself and others put at risk as I am not able to accelerate or move through a traffic light. To be assessed by dealer ASAP.

Window & Wiper complaints in other Corolla Cross years