Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2022 Chrysler Pacifica owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at 80 MPH with the cruise control activated, the vehicle experienced phantom braking. The following day, while driving at an undisclosed speed, the vehicle was vibrating and the brakes failed to immediately stop the vehicle. The contact stated that the brakes caught fire, and there were flames coming from the brake calipers. The contact was able to put out the fire with a hose. The vehicle was towed to the dealer, where it remained for twenty-one days; however, no cause of failure was found. The failure recurred, and the vehicle was taken to an independent mechanic, who recommended the contact stop driving the vehicle as it was unsafe on the roadway. The vehicle was not repaired. …
Traveling down a country road on a clear afternoon, the vehicle traveled approximately 35 mph while cresting a small hill. On the other side of the hill was a "T" shaped intersection where another vehicle stopped in the intersection from a stop sign several feet behind. The other driver failed to complete the turn when they saw oncoming traffic. The driver noticed the intersection had an obstructed path and attempted to move into the oncoming traffic lane since no oncoming traffic was visible. Just then, the onboard computer installed in the control panel of the drivers seat had acted upon either the obstruction or the switch in lanes and assumed complete control of the braking and steering systems. The driver was unable to retrieve control from the computer systems artificial intelligence before a direct crash occured with a telephone pole. …
The contact called on behalf of the owner of a 2022 Chrysler Pacifica. The vehicle was an Adaptive Vehicle. The owner received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera image was blurry on some occasions, and was completely black on other occasions. The contact stated that the black image remained displayed while driving the vehicle. Additionally, the infotainment system made an abnormal sound and displayed a glitchy screen that prevented the contact from using the functions of the infotainment system. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …
The contact owns a 2022 Chrysler Pacifica. The contact stated that while the vehicle was shifted into reverse(R), the back-over prevention camera intermittently failed to display an image of the rear of the vehicle. The back-over prevention camera failed to operate as needed and a bright green screen was displayed before the screen turned black. The vehicle was taken to the dealer, who was unable to determine if the radio software needed to be updated; however, the dealer was unsure if the update would fix the vehicle. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 24V436000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,623.
The contact owns a 2022 Chrysler Pacifica. The contact stated while attempting to start the vehicle, the center console display went black and became inoperable. The contact stated that only the back-over prevention camera operated on the screen as needed. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact linked the failure to NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION). The contact stated that the vehicle had already been repaired under the recall; however, the repair failed to prevent the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,029.
The contact owns a 2022 Chrysler Pacifica. The contact stated that the transmission was slipping. Additionally, the brakes were making an abnormal squeaking sound. The Lane Departure warning light was illuminated. The TPMS warning light was illuminated. There was an abnormally loud rattling sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.
While travelling on a controlled-access highway at 70 mph with the Adaptive Cruise Control active, and no other vehicles or objects nearby, the braking system engaged spontaneously (without driver input) and forcefully, for approximately .5 seconds, also engaging the anti-lock brakes. The rapid deceleration was forceful enough to snap my family of 5 all into their seatbelts. The speed of the vehicle slowed approximately 10 mph or more during this incident. My family and I were fortunate enough that no vehicles were behind us, no collision occurred, and I was able to maintain control of the vehicle though I was very much surprised. No warning indicators nor messages appeared. I took the vehicle to a servicing dealer three days after the incident for inspection/diagnosis. …
On more than one occasion when I was on a four-lane highway with no vehicle in front of me in my lane, while I was passing a slower moving vehicle in the outer lane, my vehicle slammed on the aes brakes and would have absolutely caused a crash if there would have been a vehicle behind me. That person could have no possibly reacted fast enough to prevent his vehicle from rear-ending my vehicle. Again, there was no one in front of me, only the vehicle in the outer-lane. As far as the rear-cross-traffic problem, my vehicle is one that is missing Chrysler's Sphere and rear-parking-assist because of the chip shortage. There aren't any sensors in the back bumper at all and I'm not sure what triggers the rear-cross-traffic alert, but it does not alert until I've backed up so far from my parking space that if there was a car coming quickly it would surely hit me. …
Week of 6/18/23 vehicle began flashing codes- service electronic stability control, lanes sense unavailable service required, AWD system unavailable and several warning lights appearing on dash. Took to dealership replaced STAR connector. Still same issues. Took to another dealership replaced ABS module. Still same issues. Chrysler engineers are guiding dealership on how to proceed but neither the dealership or Chrysler engineers know what is wrong with the car or how to fix it. Has been at 2 dealerships since June 23, 2023 and still no fix. The only repair documentation I have is from the first dealership. The dealership it has been at since June 29,23 said they cannot provide me with a document of the work they have done until the service repair order is closed. That won't be closed until the car is fixed. But they can't figure out the issue.
At Random, the dashboard will light up with a red brake light, the check engine light, front end collision warning, and the ABS warning light. IT gives me several messages as well. Service electronic stability control, Auto emergency Braking Active Braking off, Auto emergency Braking unavailable Service Required. When this happens the brake pedal is impossible to push and it takes every ounce of power to get the vehicle to stop. This is no warning that this is coming and it happens most often when you are driving. This puts myself and my family at risk as well as everyone that is driving near me when this happens. It has been repaired 6 times by 2 different dealerships, and it still isn't fixed.
Related recalls
Back over prevention › Sensing system › Camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024.
Collision Avoidance complaints in other Pacifica years
Frequently asked questions
How common are collision avoidance problems on the 2022 Chrysler Pacifica?
NHTSA has 23 complaints about the driver assistance of the 2022 Chrysler Pacifica, 11% of the model year's 217 complaints. The component named most often is automatic emergency braking (10 mentions).
Is there a recall for 2022 Chrysler Pacifica collision avoidance problems?
Yes — NHTSA recall 24V-436 (camera, Jun 13, 2024). Recall repairs are free at authorized dealers.
At what mileage do 2022 Chrysler Pacifica collision avoidance problems start?
Half of the complaints with a recorded mileage happened before about 39,000 miles, and 40% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 1 fire and 3 injuries to driver assistance problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.