2023 Toyota Highlander Hybrid Problems & Complaints

Average1.7× as many complaints as a typical year of the Highlander Hybrid at the same age

Owners have filed 9 complaints about the 2023 Toyota Highlander Hybrid with the National Highway Traffic Safety Administration. That is about average for the Highlander Hybrid at the same age. The most reported problem area is the body & structure (3 complaints). 6 recalls cover this model year.

9complaints
6recalls
0crashes
0fires
0injuries
0deaths

Most common 2023 Toyota Highlander Hybrid problems

  • Body & structure
    333%
  • Other / not specified
    111%
  • Steering
    111%
  • Seat belts
    111%
  • Electrical system~6,000 miles
    111%
  • Air bags~6,000 miles
    111%
  • Brakes~6,000 miles
    111%
  • Speed control & acceleration~20,000 miles
    111%
  • Seats
    111%

Share of the 9 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Toyota Highlander Hybrid complaints by model year

’06’07’08’09’10’11’12’13’16’17’18’19’20’21’22’23’24’253701101974022595635691569
Owner complaints per model year, Toyota Highlander Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Highlander Hybrid years: 2017, 2011, 2013. Years to avoid: 2021, 2010, 2006, 2008, 2007. Compare all years →

2023 Toyota Highlander Hybrid recalls (6)

Seats › Mid/rear assembly › Recliner

NHTSA recall 26V-128 · Mar 5, 2026 · 686,588 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall.

Back over prevention › Display function

NHTSA recall 25V-744 · Oct 30, 2025 · 1,024,407 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331.

Air bags › Frontal › Driver clockspring/spiral cassette

NHTSA recall 25V-040 · Jan 29, 2025 · 1,716 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331.

Equipment › Other › Labels

NHTSA recall 24V-548 · Jul 23, 2024 · 33,848 vehicles

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra…

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Structure › Body › Bumpers

NHTSA recall 23V-720 · Oct 26, 2023 · 750,795 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331.

Air bags › Frontal › Driver clockspring/spiral cassette

NHTSA recall 23V-480 · Jul 12, 2023 · 152,927 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331.

What 2023 Toyota Highlander Hybrid owners say

Body & structure

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jul 2024

The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Apr 2024

2023 Toyota Highlander Hybrid engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl hybridCVTFWD36 / 35 / 36

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2023 Toyota Highlander Hybrid a good car?

Based on 9 owner complaints filed with NHTSA, the 2023 Highlander Hybrid rates average: 1.7× as many complaints as a typical year of the Highlander Hybrid at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Toyota Highlander Hybrid?

The body & structure — 3 complaints, 33% of all complaints for this model year. Next are the steering (1) and seat belts (1).

How many recalls does the 2023 Toyota Highlander Hybrid have?

There are 6 recalls for the 2023 Toyota Highlander Hybrid, the most recent from March 5, 2026 (recliner). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Toyota Highlander Hybrid?

The best years by complaints, compared at the same age, are 2017, 2011 and 2013. Years to avoid or approach with caution: 2021, 2010, 2006, 2008 and 2007. See the full Toyota Highlander Hybrid years comparison.

At what mileage do 2023 Toyota Highlander Hybrid problems happen?

The median mileage reported in complaints is about 20,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.