Mercedes-Benz Recall 22V-796: Power train – park pawl

Affected: 2019–2022 Mercedes-Benz Sprinter 1500, 2019–2022 Mercedes-Benz Sprinter 2500, 2019–2022 Mercedes-Benz Sprinter 3500 and 1 more. Filed with NHTSA on October 21, 2022, covering about 124,305 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

The risk

Vehicle rollaway increases the risk of a crash.

The fix

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Recall details

NHTSA campaign22V-796 (22V796000)
Manufacturer number22V2790611,2,3
ManufacturerDaimler Vans USA, LLC
ComponentPower train › Automatic transmission › Internal › Park pawl
Report dateOctober 21, 2022
Owners notifiedFebruary 10, 2023
Vehicles affected124,305
Initiated byNHTSA investigation

Vehicles covered

Owner complaints about the transmission & drivetrain

Frequently asked questions

Is the recall 22V-796 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 124,305 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.