2020 Mercedes-Benz CLS450 Problems & Complaints

Few complaints

Owners have filed 5 complaints about the 2020 Mercedes-Benz CLS450 with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the electrical system (4 complaints, typically around 22,000 miles). 5 recalls cover this model year.

5complaints
5recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Mercedes-Benz CLS450 problems

  • Electrical system~22,000 miles
    480%
  • Engine & cooling~2,000 miles
    120%
  • Wheels & tires
    120%

Share of the 5 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz CLS450 complaints by model year

20192020202120222023155133
Owner complaints per model year, Mercedes-Benz CLS450. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best CLS450 years: 2021, 2022. Compare all years →

2020 Mercedes-Benz CLS450 recalls (5)

Electrical system › 12V/24V/48V battery

NHTSA recall 22V-733 · Sep 30, 2022 · 19,968 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including,…

Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Back over prevention › Display function

NHTSA recall 22V-232 · Apr 8, 2022 · 126,443 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication › Auto crash notification

NHTSA recall 21V-072 · Feb 12, 2021 · 67 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

What 2020 Mercedes-Benz CLS450 owners say

Electrical system

The contact owns a 2020 Mercedes-Benz CLS450. The contact received notification of NHTSA Campaign Number: 22V533000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000. VIN tool confirms parts not available.

22,000 miles · Apr 2022

The contact owns a 2020 Mercedes-Benz CLS450. The contact received notification of NHTSA Campaign Number: 22V733000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available.

Sep 2022

2020 Mercedes-Benz CLS450 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.0L 6-cyl turbo hybrid9-speed automaticRWD24 / 31 / 26

EPA ratings. Class: Compact car.

Frequently asked questions

Is the 2020 Mercedes-Benz CLS450 a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 5 complaints with NHTSA.

What is the most common problem with the 2020 Mercedes-Benz CLS450?

The electrical system — 4 complaints, 80% of all complaints for this model year. Next are the engine & cooling (1) and wheels & tires (1).

How many recalls does the 2020 Mercedes-Benz CLS450 have?

There are 5 recalls for the 2020 Mercedes-Benz CLS450, the most recent from September 30, 2022 (12v/24v/48v battery). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz CLS450?

The best years by complaints, compared at the same age, are 2021 and 2022. See the full Mercedes-Benz CLS450 years comparison.

At what mileage do 2020 Mercedes-Benz CLS450 problems happen?

The median mileage reported in complaints is about 22,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.