Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Ram 3500 owners, lightly cleaned up (personal details are redacted by NHTSA).
I experienced a lack of power and I noticed that the engine temperature jumped by 40F immediately. The EVIC coolant temperature jump rapidly, but I never received a low coolant warning. I pulled the truck off of I-25 Northbound just south of the WY border. I waited for the vehicle to cool and added all of the coolant I had on hand, about 1.5 gallons. I carefully limped into Cheyenne, WY, towing my 40' 5th wheel to a spot where we could stay. I contacted Cowboy Dodge to identify the problem and repair it. The technician looked at my vehicle and he indicated the EGR valve was bad and needed replaced. The repair invoice is attached for reference. We departed Cheyenne after the fix, and we only got 44 miles out of town on I-80 when the engine coolant light illuminated, and the temp started to spike again. …
Nov 11 2015 my truck flipped during a left hand turn while pulling a 3 car hauler with 2 cars on trailer I was about 25000lbs gross plus or minus 1000lbs. I was on my way to truck stop for fuel when accident happened. My truck has an automatic transmission and the month before was having shifting issues on level ground so I took to dealership for free factory repair/ reprogram transmission have all documents. Nearly 10,000 miles later / 1 month turning and now my truck is on its side my guess is it downshifted and puh pow over it went.
Low engine RPM throttle response from dead stop or rolling pace (5-35 MPH) experiences 3-5 second lag before engine responds and accelerates. This has caused numerous close calls when turning in front of oncoming traffic on clear road conditions. To compensate, my driving habits have resorted to "power brake" the vehicle to increase engine RPM's in order to accelerate and clear oncoming traffic. I have owned/driven 3/4 & 1 ton cummins diesel vehicles prior to my 2014 model with no similar issues. When towing, the issue is much less noticeable. At this point I am ready to sell and buy another brand due to safety concerns. My wife does not feel safe driving or riding in the vehicle and is concerned that I transport our kids to and from school daily in the vehicle. Online research indicates this is a common issue with this model/year group and has coined the condition as "dead pedal". …
I have experienced a catastrophic failure of the rubber portion of the fan shroud on my 2014 Ram 3500 with the 6.7 cummins diesel engine. While towing my 5th wheel up a grade, the fan clutch was engaged and the truck down-shifted. A short time later I had a strong vibration and noise coming from the front of the truck. The noise went away, and then the same thing happened one more time. I took the truck to my local dealer for inspection, and found that the bottom portion of the rubber-like fan shroud was torn apart as the result of contact with the engine cooling fan. This is an internally well-known issue with Chrysler/Fiat/Ram as referenced by their star case #s1307000002. They have refused to fix it under any sort of factory warranty, even though it is a known issue and even acknowledged that it May have been installed incorrectly at the factory (which is stated in their star case). …
Anytime I have to take my foot off the accelerator pedal causing the truck to coast a bit, and then depressing the accelerator pedal back down in an effort to speed up, there is a 2 to 4 second pause before the truck even starts to accelerate. This issue changes in delay time depending on the current speed your coasting at. The 25 to 45 MPH range seems to create the longest delay. In two instances, traveling at around 35 MPH, I depressed the accelerator pedal twice within a second of each other (in an effort to time my acceleration with the traffic) and the truck actually stalled out darn near killing me. Since then I have learned that if I keep the truck from coasting when I'm trying to merge (a little accelerator with some brake at the same time) which keeps the powertrain engaged, eliminates the acceleration delay. Not good for my brakes though, and not always able to accomplish. …
Tl* the contact owns a 2014 Ram 3500. The contact stated that the vehicle was able to be shifted out of park while not being operated. The vehicle rolled down a hill and the contact was able to manually stop the vehicle. The contact received notification of NHTSA campaign number: 17V821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Woodhouse Chrysler Dodge Jeep Ram (2171 us-30, blair, ne) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
I get a bad vibration around 76-86 MPH. I originally bought a 2013 dually longhorn diesel , brought back 5 times to dealer and could not fix vibration issue, now having same issue with this truck, 70K should not be having to deal with this same thing again. I lost work, personal time and all aggravation with 2013 and now 2014 same issue. Something is wrong with these truck with the vibration issue and need to be corrected, it's going to vibrate itself apart and getting rattle noises when I drive beside the fact that it's shaking my guts apart . I've already went thru one set of rear tires and now having to put another set on at 28K. Something is wrong!!!
Tl* the contact owns a 2014 Ram 3500. The contact stated that while driving about 65 MPH, the vision, fuel, and emission warning lights illuminated. The vehicle was taken to the dealer at: glenbrook Dodge, ft. Wayne, in, where the technician diagnosed a def harness failure. The technician plugged new ends to the harness but the failure recurred. The vehicle was returned to the dealer but and was not repaired. The manufacturer was made aware of the failure and stated that the part would not be available until August. The contact stated that the manufacturer did not provide a rental vehicle. The failure mileage was 62,191.
Tl* the contact owns a 2014 Ram 3500. While driving at unknown speeds in the drive gear, the gear shifter switched into neutral without warning. There were no warning indicators illuminated. The contact restarted the vehicle and it worked normally. The vehicle was taken to the local dealer (k & m Dodge Ram, 4100 plainfield ave ne, grand rapids, mi 49525, [phone]) where it was diagnosed that the transmission needed to be replaced and the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 284,000.
Tl* the contact owns a 2014 Ram 3500. The contact stated that while driving at 20 MPH in rainy weather, the rear passenger side of the roof started to leak. The vehicle was taken to a dealer where it was diagnosed that the third lighthouse needed to be replaced. It was unknown if the vehicle was repaired. In addition, the contact stated that while driving at 30 MPH, the vehicle would jerk violently. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Related recalls
Power train › Automatic transmission › Lever and linkage › Column shift
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018.
NHTSA investigations
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures…
Transmission complaints in other 3500 years
Frequently asked questions
How common are transmission problems on the 2014 Ram 3500?
NHTSA has 39 complaints about the transmission & drivetrain of the 2014 Ram 3500, 19% of the model year's 202 complaints.
Is there a recall for 2014 Ram 3500 transmission problems?
Yes — NHTSA recall 17V-821 (column shift, Dec 20, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2014 Ram 3500 transmission problems start?
Half of the complaints with a recorded mileage happened before about 30,000 miles, and 48% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to transmission & drivetrain problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.