Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Ram 3500 owners, lightly cleaned up (personal details are redacted by NHTSA).
I HAVE 27 OPEN RECALLS, the steering wheel knuckle just keeps getting looser, nothing on the column will tighten, my wipers short out , I was sold a Omission deleted truck with documentation the day of purchase it was omission deleted, I was never told this vehicle was unsafe, The manufacture wants me to pay hundreds of dollars out of pocket for them to see if it maybe safe enough . Both Chysler, and the certified dealership of ford refuse to take any accountability or action
I experienced a lack of power and I noticed that the engine temperature jumped by 40F immediately. The EVIC coolant temperature jump rapidly, but I never received a low coolant warning. I pulled the truck off of I-25 Northbound just south of the WY border. I waited for the vehicle to cool and added all of the coolant I had on hand, about 1.5 gallons. I carefully limped into Cheyenne, WY, towing my 40' 5th wheel to a spot where we could stay. I contacted Cowboy Dodge to identify the problem and repair it. The technician looked at my vehicle and he indicated the EGR valve was bad and needed replaced. The repair invoice is attached for reference. We departed Cheyenne after the fix, and we only got 44 miles out of town on I-80 when the engine coolant light illuminated, and the temp started to spike again. …
Tl* the contact owns a 2014 Ram 3500. The contact stated while driving 5 MPH, when smoke and the smell of fuel began to enter the cab of the vehicle. The contact stated no warning light was illuminated. The contact state he parked the vehicle at his driveway and saw somke exiting the hood. The contact also stated the fuel heater and electronical connector was covered in diesel fuel and had a burned smell. The vehicle was not drivable. Upon investigation the contact associated the failure with NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). The contact called local dealer jeff d'ambrosio Dodge Chrysler Jeep downingtown located at 1221 e lancaster ave, downingtown, pa 19335, were made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 69,228.
Low engine RPM throttle response from dead stop or rolling pace (5-35 MPH) experiences 3-5 second lag before engine responds and accelerates. This has caused numerous close calls when turning in front of oncoming traffic on clear road conditions. To compensate, my driving habits have resorted to "power brake" the vehicle to increase engine RPM's in order to accelerate and clear oncoming traffic. I have owned/driven 3/4 & 1 ton cummins diesel vehicles prior to my 2014 model with no similar issues. When towing, the issue is much less noticeable. At this point I am ready to sell and buy another brand due to safety concerns. My wife does not feel safe driving or riding in the vehicle and is concerned that I transport our kids to and from school daily in the vehicle. Online research indicates this is a common issue with this model/year group and has coined the condition as "dead pedal". …
Truck at factory high idle, parked in driveway ac on max cool and the fan clutch engagement caused the rubber fan shroud to sucked into the engines cooling fan. Ram star case #: 1307000002. Just purchased used, and there isnt even a bolt to secure the fan shroud making it even more susceptible to become intangled and puncture of the radiator is the result. Vehicle if moving could cause engine failures due to extremely poor design of soft plyable rubber to be in a high volume negative pressure situation. Loss of brakes and steering could soon follow. Ram knows of the issue yet declines to fix under power train warranty because the radiator and engine cooling fan doesnt fall under powertrain, yet it is as important or more important than engine lubrication and safety of occupants in the vehicle if descending a mountain pass pulling a heavy load which could result in loss of life.
I was trying to pull out of a drive way on a country road. The road was obscured and hard to see around the corner. I started to pull out slowly to see around the corner. I took my foot off the accelerator pedal at that time a loaded log truck came around the corner and I was in his way. I automatically pressed down on the accelerator pedal and the truck just sat there for about 2 to 3 seconds before it started to move. The log truck had all its brakes locked up and smoking. I?m really glad the truck driver had good reflexes. I don?t know if my boys and I would have made it through a crash like that. I believe this is a really big safety issue and it should be addressed at once. I was told by the dealer that it is that way for the safety of the drive train. That just don't seem right to me. Save the drive train forget the people?
Was going to merge on to the freeway the car in front of me slowed down so I had to take my foot off the accelerator pedal. A hole opened in traffic and I started to change lanes pressed down on the accelerator pedal to get up to the same speed as traffic and there was a 2 to 3 second pause before the truck started to accelerate. In that time I watched the truck behind me get dangerously close and the hole I came out of closed up I had no were to go. I took the truck to the dealer and they told me that is the way the truck is suppose to work. I test drove a truck at another dealer and it did not have the same problem. Took it back to the dealer shop and they were still adamant that the truck was working correctly. I can duplicate the problem when ever I want.
Smelled burning wire(s) while exiting interstate. At bottom of ramp engine quit. Had lights etc and engine would crank but not start. Truck was towed to dealer - scan indicated lift pump bad. Replaced under warranty. Replacement pump failed shortly after install while testing. Tech found burn and shorted wires in harness behind left front wheel well. Tech spliced damaged wires and test with another pump. However on further testing found the shorts damaged the BCM(body control module) which related in fuel guage not working. Replaced BCM. Warranty would not cover repair to wire harness or BCM. All seemed to be working while traveling back home however the backup guide lines for backup camera do not appear now. Not sure if it is harness or BCM.
Tl* the contact owns a 2014 Ram 3500. The contact stated that while driving about 65 MPH, the vision, fuel, and emission warning lights illuminated. The vehicle was taken to the dealer at: glenbrook Dodge, ft. Wayne, in, where the technician diagnosed a def harness failure. The technician plugged new ends to the harness but the failure recurred. The vehicle was returned to the dealer but and was not repaired. The manufacturer was made aware of the failure and stated that the part would not be available until August. The contact stated that the manufacturer did not provide a rental vehicle. The failure mileage was 62,191.
This truck has been to the dealership several times for the "dead pedal" issue. There is a 3-4 second delay from the moment you ask the truck to accelerate before there is any throttle response. And then once it does respond, the power delivery is extremely slow. I have had several near accidents when I was attempting to turn left in front of oncoming traffic, and the truck does not respond to full throttle. One time is was so bad, I thought the truck stalled, and turned on my 4 way flashers...
Related recalls
Fuel system, diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of…
Fuel System complaints in other 3500 years
Frequently asked questions
How common are fuel system problems on the 2014 Ram 3500?
NHTSA has 22 complaints about the fuel & propulsion system of the 2014 Ram 3500, 11% of the model year's 202 complaints.
Is there a recall for 2014 Ram 3500 fuel system problems?
Yes — NHTSA recall 14V-635 (fuel system, diesel, Oct 8, 2014). Recall repairs are free at authorized dealers.
At what mileage do 2014 Ram 3500 fuel system problems start?
Half of the complaints with a recorded mileage happened before about 10,000 miles, and 56% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 1 fire and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.