Dodge Recall 17V-821: Power train – column shift

The problem

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

The risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

The fix

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall details

NHTSA campaign	17V-821 (17V821000)
Manufacturer number	T79
Manufacturer	Chrysler (FCA US, LLC)
Component	Power train › Automatic transmission › Lever and linkage › Column shift
Report date	December 20, 2017
Owners notified	February 26, 2018
Vehicles affected	1,482,874
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the transmission & drivetrain

Frequently asked questions

Is the recall 17V-821 repair free?

Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 1,482,874 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.