Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2020 Ram 1500 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2020 Ram 1500. The contact stated that he became aware that water had leaked into the interior of the vehicle through the rear windshield. The vehicle was taken to the dealer and diagnosed with a possible brake light or antenna failure. The rear window glass was replaced. The contact stated that the failure reoccurred twice, and the rear window glass was replaced; however, the failure persisted. The vehicle was taken to the same dealer for rear window replacement. The contact stated that the rear window glass had been replaced by two local dealers; however, the failure persisted. The manufacturer was made aware of the failure but provided no assistance other than replacing the glass. The failure mileage was approximately 16,800.
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 20 MPH, the tailgate unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure for a second time, while towing his camper. The contact took the vehicle to an independent mechanic and was referred to the local dealer. The contact took the vehicle to local dealer and was referred to an auto body shop for assistance. The contact took the vehicle to the auto body shop and was informed that the tailgate needed to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
The contact owns a 2020 Ram 1500. The contact stated that the trim on the rear glass detached and failed to prevent water from entering inside the vehicle. The contact stated that there was water accumulating underneath the carpet, and there was mold on the carpet. There was no warning light illuminated. The contact stated that recently the third brake light failed and allowed water inside the vehicle. The vehicle was taken to a dealer, where it was determined that the plastic trim had detached. The contact related the failure to TSB: 23-074-23. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
The contact owns a 2020 Ram 1500. The contact stated that the driver's side sun visor was fractured, causing the sun visor to fell and obstruct the contact's view while driving. The contact stated that the driver's side sun visor had previously been replaced three times, and the passenger's side sun visor had been replaced four times; however, the failure persisted. The vehicle was taken to the dealer, who determined that the driver's side sun visor needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
The contact owns a 2020 Ram 1500. The contact stated while driving 75 MPH, the front driver's side sun visor detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver's side sun visor needed to be replaced. The vehicle was repaired however, in July 2023, the passenger's side sun visor detached. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 12,183.
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure); however, the VIN was not under recall. The approximate failure mileage was 58,500.
The contact owns a 2020 Ram 1500. The contact stated that the dashboard lamination had started peeling and was delaminating. Additionally, there was bubbling on the driver's side and the passenger's side of the dashboard. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2020 Ram 1500. The contact stated while cleaning the vehicle, he noticed that there was a hole in the truck bed of the vehicle. The vehicle was taken to the dealer and the dealer stated that the bed needed to be replaced due to improper welds. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,000.
The tailgate intermittently opens on it's own while driving. This has happened approximately 6-10 times since I purchased the vehicle in November 2021 with 10k miles. One time it was noticed less than 1 mile from home as I was travelling under 45 mph. Other times it has been at higher speeds. I was only made aware of it happening when other cars were motioning to me while I was driving. I always firmly shut the tailgate and give it a pull to confirm it is latched. I have gotten in the habit of clicking on the backup camera after I have been driving a few minutes because there does not appear to be a warning light. Because I carry many tools in the bed for work, there is a safety risk to following vehicles (in addition to the cost of lost tools). Upon inspection I have noticed play in the right hinge. …
Steering Rack and Pinion - Began malfunctioning (noise, and vibration when turning) at less than 10,000 miles. I visited Ram Dealer several times between 10,000 - 34,000 miles and they stated they could not replicate the issue. I drove the vehicle with their technical and they agreed there was an issue. Finally they replaced the Steering System when it had about 34,000 miles. This is a potential safety issue. Drive Selector Switch - I have had 3 selector switches (move from Park to Drive, reverse, etc.) malfunction and require replace (started in side of standard warranty), they appear to be replacing faulty part with same part. Most recent repair in April 2024 only lasted about 150 miles before the device went bad again. This is a potential safety issue. Radio - My 12" radio has been replaced 3 times. …
Related recalls
Structure › Body › Tailgate › Hinge and attachments
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022.
Body complaints in other 1500 years
Frequently asked questions
How common are body problems on the 2020 Ram 1500?
NHTSA has 44 complaints about the body & structure of the 2020 Ram 1500, 7% of the model year's 640 complaints. The component named most often is body (33 mentions).
Is there a recall for 2020 Ram 1500 body problems?
Yes — NHTSA recall 22V-904 (hinge and attachments, Dec 8, 2022). Recall repairs are free at authorized dealers.
At what mileage do 2020 Ram 1500 body problems start?
Half of the complaints with a recorded mileage happened before about 17,000 miles, and 63% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.