Seat complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2018 | 2 | 2% | 21,000 miles |
| 2017 | 4 | 4% | 34,000 miles |
| 2016 | 11 | 10% | 47,000 miles |
| 2015 | 4 | 2% | 14,000 miles |
| 2014 | 1 | 1% | 119,000 miles |
| 2013 | 1 | 1% | 46,000 miles |
| 2012 | 3 | 2% | 46,000 miles |
| 2011 | 3 | 2% | 110,000 miles |
| 2010 | 4 | 2% | 120,000 miles |
| 2009 | 6 | 1% | 58,000 miles |
| 2007 | 221 | 33% | 70,000 miles |
| 2006 | 402 | 50% | 68,000 miles |
| 2005 | 456 | 46% | 67,000 miles |
| 2004 | 94 | 14% | 84,000 miles |
| 2003 | 111 | 14% | 71,000 miles |
Which parts fail
Components named in complaints (seat frames, recliners, heated seats and seat tracks).
Mileage when the problem started
What owners report
Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely compromised by thermal damage. Detailed Observations: Thermal Damage: The control unit housing showed significant melting. Residual smoke was present during the inspection, indicating a high-temperature event caused by a short circuit or component failure. Harness Integrity: The wiring harness insulation was melted and charred. Due to the extreme heat, the plastic connector had become brittle and lost all structural integrity. …
The seat heating function on my vehicle failed due to electrical components becoming so hot that they melted the control module connector. The issue has been reviewed and confirmed by a Nissan dealership's service department. The service manager stated that he and his team would not plug the control module connector back in without my express direction because they considered it a fire hazard and a safety risk. There was no warning of this failure; the component simply stopped working but remained a fire risk. The only way I learned of the control module melting was after having the dealer's service department diagnose why the feature was no longer working. From the dealer's diagnosis (in writing): "Driver's climate control seat control module connector melted. Recommend replacing driver's climate control seat control module and driver's front seat harness. …
I recently brought my 2016 Nissan Murano to the Nissan service department and asked them to check the driver's side heated seat as it was not working. I was notified by the Nissan service department that the heated seat module had melted and that they needed to disconnect the component because it was a safety concern. It was very concerning to learn that the heated seat component could have possibly caused personal harm to anyone driving my vehicle. I reached out to Nissan in an effort to have them fix the defect and they refused to fix the vehicle free of charge. I have also researched this defect online and there seems to be a pattern of this defect happening in other vehicles of this model and year. …
As we were driving on a city street our 2016 Nissan Murano we could smell plastic melting or burning while having our driver seat heating system turned on. We turned off the heating system. Now, our driver seat heater does not turn on at all. We plan to take the vehicle to a Nissan dealership to get it diagnosed, but after doing some research online, we could read that many others dealt with this issue previously. The electrical harness under the drivers seat gets too hot and begins to melt. It seems that this is a safety issue due to a failure of the eletrical harness. I will have a specific diagnosis soon. Consumer stated vehicle was taken to the dealer and they did not have a solution.
The climate control drivers seat does not operate. Nissan is aware of the situation and have issued a technical bulletin 1/17/19 Classification #EL18-035 Reference # NTB19-004. There are at least 1000 cases sited on the internet. I would like to know if there will be a recall issued as this is a safety fire hazard.
Hello I own a 2015 Murano platinum had recall for passenger air bag classification system not recognizing occupant. Had service done now air bag off is indicated all the time . I complained that this is not a real fix was told that's how all cars are now that is a lie. The problem is its not fixed while driving with my wife in passenger seat with her seat belt on dash light said airbag off I have a picture of this which shows this situation Nissan needs to repair this and restore it to its original design specs. Thank you for your time you can contact me at [redacted] contact information:
SRS/AIRBAGS LIGHT FLASHING PASSENGER AIRBAG OFF. The airbag will not deploy if in a crash. Nissan code B1018 is diagnosed as needing the whole passenger seat replace due to the occupancy sensor in passenger seat. Nissan quoted repair at $5000.00 to replace. Called Nissan and started case 45708222 on 2/4/22. Was told no safety recall on the 2012 Murano and Murano is too far out for Nissan to assist. In researching Nissan has had this safety issue since 2008 and there have been recalls on certain models but not 2012. I feel Nissan such stand behind this type of safety issue of this magnitude. The vehicle was purchased new and probably 75% of the 61,500 miles there was no passenger in the seat. What factor has to come into play for a safety recall to be issued? Is it number of fatalities that occur for the occupancy sensor not deploying the airbags? …
2012 Nissan Murano. Airbag red light always blinking plus passenger seat airbag says it's "off". Loads of similar complaints on web sites. Took to Annapolis Nilsson on Riva Road today. They were very aware of issue but said there is no recall. So both airbags will not inflate, not just passenger seat. Web complaints confirm this with actual accidents and there is no recall? Dealership said NONE of the parts including seat are available any more(I would guess because they all failed) but were told if we found the parts and seat at a used parts place then the dealership would put in for a cost but there would NOT be any warranty! Really? There should be a recall on this issue, how can we get this?
NHTSA investigations
Driver seat anchor failure
This investigation concerns structural failure of the anchor/bracket on the left rear side of the driver's seat.the concern is that such failures May alter the driver's seated position so as to reduce effectiveness of the occupant protection system or potentially compromise vehicle control.failure of the subject anchor bracket results from metal fatigue and causes rearward tilting of the driver's seat.these failures…
Frequently asked questions
Which Nissan Murano years have seat problems?
By NHTSA complaints, the 2005 (456), 2006 (402), 2007 (221), 2003 (111) and 2004 (94) model years. Seat complaints make up 46% of all complaints for the 2005.
Is there a recall for Nissan Murano seat problems?
No. NHTSA lists no seats recall for any Nissan Murano model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Nissan Murano seat problems start?
Across all years, half of the complaints with a recorded mileage happened before about 69,000 miles; 22% happened before 50,000 miles.
What part fails most often?
Owners most often name the front assembly › power adjust (11 mentions), followed by the front assembly › recliner (5).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.