Mitsubishi Outlander Body Problems

Body complaints by model year

Which parts fail

• Body
  123
• Body › Hood
  9
• Frame and members
  7
• Frame and members › Underbody shields
  2
• Body › Door
  1
• Body › Roof and pillars
  1
• Body › Hatchback/liftgate
  1
• Body › Tailgate › Hinge and attachments
  1

Components named in complaints (doors, hood, frame, rust, paint and trim).

Mileage when the problem started

• Under 25k
  1729%
• 25k–50k
  35%
• 50k–75k
  814%
• 75k–100k
  47%
• 100k–150k
  1628%
• 150k+
  1017%

What owners report

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 65-70 MPH, the hood fluttered abnormally. The vehicle was taken to the dealer twice, and the dealer test-drove the vehicle and recorded a video of the failure for the manufacturer. The contact was informed that there was no repair available at that time. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the hood was reinforced. The failure mileage was approximately 39,065.

The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving at speeds exceeding 60 MPH, the hood became unsecured and was vibrating and bouncing up and down. The vehicle was taken to the local dealer who informed the contact that the failure was due to the wind blowing under the hood. A weather strip was installed on the vehicle but the failure persisted. No further information was available. The manufacturer was not yet notified of the failure. The failure mileage was 100.

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. …

I purchased my vehicle 11/3/19, traded in my 2016 Mitsubishi for 2019 Mitsubishi Outlander. 3 days later my lights went out and I took the car to victory Mitsubishi dealership in the bronx and they said it was a loose fuse. They tighted the fuse and my lights came on. On 11/26/19, I was on the cross bronx high way in traffic and drove but could not stop the car. My brakes failed. I got off the highway and called the police and geico. The police did not come and I had the car towed to juniors automotive center in the bronx. My geico adjuster will inspect the car on 12/4/19. I should not be going through this. I know my car will eventually be repaired but I do not feel safe driving the car.

The contact owns a 2018 Mitsubishi Outlander. The contact stated that after opening the liftgate, while reaching into the trunk, the liftgate fell and hit the contact on the head. The contact had not sustained an injury. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall related to the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V507000 (STRUCTURE) as a possible cause for failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

The contact owns a 2018 Mitsubishi Outlander. The contact had received notification of NHTSA Campaign Number: 25V507000 (Structure); however, the liftgate gas springs had failed and were replaced prior to the recall. The manufacturer was contacted for reimbursement, and the contact mailed the required documents as requested by the manufacturer. The contact later followed up with the manufacturer, who confirmed that the requested documents had been received and informed the contact that there was no time frame for the reimbursement process. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide reimbursement. The failure mileage was 132,324.

Respectfully, we bought our brand new 2016 Outlander from the dealership this May. My wife rear ended a car less than a month later on the highway. She said the car didn't stop when she hit the brakes and that the brakes don't work. The car was repaired by geico for $20K damage paid and she said she wasn't driving it anymore. She had multiple injuries from the airbags and saw the doctor. After repairs, we ended up switching cars and the Outlander became my car and I noticed that it seemed very heavy like it was surging forward and resisted stopping. Two months later I changed the oil on the other car, so I asked her to take the Outlander just for the day. She didn't want to drive it, but I said just be very careful. …

The paint on the hood is chipping only after 2,000 miles and its second car wash! I park my new car in the garage and don't even take it to work, it's only my weekend vehicle. My 12 year old Saturn's paint job looks better than my 3 month old new Mitsubishi. There is obviously no clear coat on top, or primer under the paint. When compared to "dings" on my 12 year old Saturn, it is obvious there are a few layers of material before it gets down to the body - with the Mitsubishi, it's just paint and then metal. I had the western regional manager, bill fordyce, inspect my vehicle, and despite the fact that the paint is clearly chipping off in more than one spot on the hood, he had the audacity to say it was damage caused by rocks. I pointed out to him that if the quality of the paint job had been better, the paint would not have flaked. …

Related recalls (4)