Most common 2020 Mitsubishi Outlander problems
Share of the 31 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mitsubishi Outlander complaints by model year
Best Outlander years: 2012, 2013, 2019. Years to avoid: 2022, 2016, 2023, 2024, 2025. Compare all years →
2020 Mitsubishi Outlander recalls (3)
Structure › Body › Hatchback/liftgate › Support device/strut
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820.
Structure › Body › Hatchback/liftgate › Support device/strut
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North…
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820.
Seat belts › Rear/other
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020.
What 2020 Mitsubishi Outlander owners say
Electrical system
The touchscreen controlling many functions and settings of the vehicle failed. That means there are numerous settings and driving options that can no longer be accessed and that any functions requiring touch such as navigation, music, and others requires using your connected device while driving (meaning looking and touching your phone while driving). This creates unsafe driving conditions for the many thousands of drivers that have experienced this problem. There is a very large community on the internet saying that Mitsubishi should issue a recall, but Mitsubishi doesn't seem to care at all. They do, however, encourage the many that are having the problem to go to their service department and have the whole infotainment/ control computer replaced to the tune of about $4000. …
In less than 60k miles since manufacture of the vehicle, the infotainment screen began to be insensitive to touch. 6k miles later it no longer works. During that time it was inconsistently working. This is a safety issue due to the driver focusing their eyes on the infotainment screen, while repeatedly pressing the same button, instead of the road. Most times, the driver had to pull over to make the change. Sometimes, due to urgency of the change, the driver had to pull over where little to no shoulder existed which could have resulted in a fatality had a vehicle struck the driver's vehicle. It has recently be learned that a standard computer mouse can be used to operate the infotainment unit. Without saying, this is completely unacceptable procedure for a moving vehicle. …
Driver assistance
The contact owns a 2020 Mitsubishi Outlander. While the contact's wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned. While driving 70 MPH, the vehicle lost motive power, and the driver shifted to neutral(N) and back to drive(D) and was able to continue driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 179,407.
The contact owns a 2020 Mitsubishi Outlander. The contact stated that on several occasions while driving at 25 MPH, a "be careful due to icy roads" message appeared, but it was the middle of May and there was no ice or cold weather in sight. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,000.
Air bags
The contact owns a 2020 Mitsubishi Outlander. The contact stated that while crossing an intersection at 35 MPH; another vehicle ran a red light and crashed into the contact's front driver-side door. The contact was knocked across the two-lane road and hit a telephone pole on the passenger side of the vehicle. The air bags did not deploy upon impact. The authorities arrived on the scene and assisted the contact out of the vehicle through the passenger side of the vehicle. The contact was treated at the scene and was later taken to the emergency room for treatment. The contact was given an X-ray ,CT scan and an MRI. The contact was treated for pain and stiffness to the left side of the back, neck, elbow, and shoulder. The whereabouts of the other driver were unknown. A police report was filed. …
Tl* the contact owns a 2020 Mitsubishi Outlander. The contact stated while another driver was driving at approximately 25-30 MPH, the driver experienced a medical emergency and crashed into a tree. The air bags failed to deploy. The occupant in the passenger's seat sustained a head injuries and medical attention was provided. The fire and police department were at the scene. There was no report of a fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 6. The VIN was not available.
2020 Mitsubishi Outlander engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | CVT | FWD | 25 / 30 / 27 |
| 2.0L 4-cyl | CVT | FWD | 24 / 30 / 27 |
| 2.4L 4-cyl | CVT | 4WD | 24 / 29 / 26 |
| 2.0L 4-cyl | CVT | 4WD | 23 / 29 / 26 |
| 2.0L 4-cyl plug-in hybrid | Single-speed | AWD | 25 / 26 / 25 |
| 3.0L 6-cyl | 6-speed automatic | 4WD | 20 / 27 / 22 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Mitsubishi Outlander a good car?
Based on 31 owner complaints filed with NHTSA, the 2020 Outlander rates average: about as many complaints as a typical year of the Outlander at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Mitsubishi Outlander?
The electrical system — 11 complaints, 35% of all complaints for this model year. Next are the driver assistance (8) and air bags (4).
How many recalls does the 2020 Mitsubishi Outlander have?
There are 3 recalls for the 2020 Mitsubishi Outlander, the most recent from April 20, 2026 (support device/strut). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mitsubishi Outlander?
The best years by complaints, compared at the same age, are 2012, 2013 and 2019. Years to avoid or approach with caution: 2022, 2016, 2023, 2024 and 2025. See the full Mitsubishi Outlander years comparison.
At what mileage do 2020 Mitsubishi Outlander problems happen?
The median mileage reported in complaints is about 53,000 miles; 44% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.