The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
The risk
A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
The fix
MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Recall details
| NHTSA campaign | 25V-507 (25V507000) |
|---|---|
| Manufacturer number | SR-25-002 |
| Manufacturer | Mitsubishi Motors North America, Inc. |
| Component | Structure › Body › Hatchback/liftgate › Support device/strut |
| Report date | August 7, 2025 |
| Owners notified | October 6, 2025 |
| Vehicles affected | 121,529 |
| Initiated by | Manufacturer |
Vehicles covered
- 2014 Mitsubishi Outlander
- 2015 Mitsubishi Outlander
- 2016 Mitsubishi Outlander
- 2017 Mitsubishi Outlander
- 2018 Mitsubishi Outlander
- 2019 Mitsubishi Outlander
- 2020 Mitsubishi Outlander
- 2018 Mitsubishi Outlander Phev
- 2019 Mitsubishi Outlander Phev
- 2020 Mitsubishi Outlander Phev
- 2021 Mitsubishi Outlander Phev
- 2022 Mitsubishi Outlander Phev
Owner complaints about the body & structure
- 2014 Mitsubishi Outlander body problems 4
- 2015 Mitsubishi Outlander body problems 3
- 2016 Mitsubishi Outlander body problems 12
- 2017 Mitsubishi Outlander body problems 2
- 2018 Mitsubishi Outlander body problems 8
- 2019 Mitsubishi Outlander body problems 3
- 2020 Mitsubishi Outlander body problems 2
- 2018 Mitsubishi Outlander Phev body problems 1
Frequently asked questions
Is the recall 25V-507 repair free?
Yes. Mitsubishi dealers will fix the problem at no cost: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 121,529 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.