The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
The risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Recall details
| NHTSA campaign | 21V-360 (21V360000) |
|---|---|
| Manufacturer number | VS3HOLAPLI |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electronic stability control (ESC) › Control module › Software |
| Report date | May 17, 2021 |
| Owners notified | July 2, 2021 |
| Vehicles affected | 168 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 21V-360 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 168 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.