Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2024 | 0 | typical | 2 | — | Few |
| 2023 | 0 | typical | 6 | — | Few |
| 2022 | 0 | typical | 6 | — | Few |
| 2021 | 0 | −33% | 16 | — | Few |
| 2020 | 1 | −54% | 22 | Body | Few |
| 2019 | 9 | — | 38 | Electrical | Few |
| 2018 | 0 | — | 7 | — | Few |
* Complaints compared with the median Sprinter 4500 year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz Sprinter 4500 problems
Latest Mercedes-Benz Sprinter 4500 recalls
Parking brake
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Remedy: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267.
Electrical system › Instrument cluster/panel
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267.
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Remedy: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Electrical system › Wiring
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Remedy: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
Electrical system › Wiring
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Remedy: Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024.
Frequently asked questions
What years of the Mercedes-Benz Sprinter 4500 should you avoid?
None of the Mercedes-Benz Sprinter 4500 years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Mercedes-Benz Sprinter 4500?
2020 has the fewest complaints compared with other Sprinter 4500 years at the same age, followed by 2021. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz Sprinter 4500 problems?
Across all years, owners report the most problems with the electrical system (3), driver assistance (3) and transmission & drivetrain (2). Electrical complaints peak in the 2019 model year.
How many recalls has the Mercedes-Benz Sprinter 4500 had?
54 recalls across 2018–2024. The model year with the most is 2019. See all Mercedes-Benz Sprinter 4500 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.