The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
The risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
The fix
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
Recall details
| NHTSA campaign | 24V-225 (24V225000) |
|---|---|
| Manufacturer number | VS3HVERSL |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electrical system › Wiring |
| Report date | March 24, 2024 |
| Owners notified | May 3, 2024 |
| Vehicles affected | 99 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 24V-225 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 99 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.