The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
The risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Recall details
| NHTSA campaign | 24V-517 (24V517000) |
|---|---|
| Manufacturer number | VS3FEDERB |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle |
| Report date | July 9, 2024 |
| Owners notified | August 23, 2024 |
| Vehicles affected | 1,232 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 24V-517 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,232 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.