Most common 2014 Mercedes-Benz Sprinter 3500 problems
Share of the 55 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz Sprinter 3500 complaints by model year
Best Sprinter 3500 years: 2010, 2011, 2018. Years to avoid: 2016, 2014, 2023, 2013. Compare all years →
2014 Mercedes-Benz Sprinter 3500 recalls (7)
Electronic stability control (ESC) › Control module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021.
Air bags › Frontal › Passenger side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Air bags
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit.
Remedy: DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017.
Air bags › Frontal › Driver side › Inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles…
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge.
Engine and engine cooling › Engine › Diesel
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267.
Show 1 more recall
Equipment adaptive/mobility
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005,…
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2014 Mercedes-Benz Sprinter 3500:
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures.
What 2014 Mercedes-Benz Sprinter 3500 owners say
Air bags
Takata recall -- I continue to get postcards and/or emails from Mercedes Benz regarding the nhsta recall #16V077. The latest email came today. But I had the recall work done on August 24, 2018. Apparently Mercedes Benz does not know that the recall has been performed, even though the Mercedes Benz dealer who performed the recall work assures me that there are no outstanding recalls on this vehicle.
Takata recall I was notified about a year ago of the recall of my Sprinter. Campaign 2016020010 . Recall status: recall incomplete. Remedy not yet available we travel all over the country from alaska to fla and live in arizona. This makes the inflator subject to all the extremes of weather. We want it fixed now. We were told not to drive vehicle, who is going cover the loss of value and use.
Brakes
received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?
I was driving on the highway during rain and 3 messages displayed on the dash: 1) ESP (electronic stability program) visit workshop, 2) asr (acceleration slip regulation) icon visit workshop and 3) ABS (anti-lock braking system) visit workshop. Also received collision avoidance assist inoperative notification. I pulled off the highway and experienced unexpected acceleration and erratic gear shifting resulting in extremely unsafe operation. Later, Mercedes service determined the left rear wheel speed sensor was the problem (see attached). Diagnosis and fix was $473.99 plus tax. They said this is a common problem with sprinters especially if uplifted to rv. I understand there is an ongoing NHTSA investigation of this problem. …
Stability & traction control
The contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated while driving 60 mph, the rear wheel speed sensor failed causing the transmission to inadvertently downshift. The contact stated that the abs warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The mechanic determined that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however, the failure recurred two years later. The contact was relating the failure to NHTSA campaign number: 21V042000 (Electronic Stability Control). The manufacturer was not informed of the failure. The failure mileage was approximately 28,000.
Tl* the contact owns a 2014 Mercedes-Benz Sprinter 3500. The contact stated that while driving 70 MPH, the vehicle surged without warning. The contact restarted the vehicle and the vehicle drove as designed. The contact received notification of NHTSA campaign number: 21V042000 (electronic stability control) however, the part to do the recall repair was unavailable. The vehicle was taken to several unknown local dealers to be diagnosed. The contact was informed that the rear wheel speed sensor needed to be replaced. The vehicle was repaired however the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,000. VIN tool confirms parts not available.
Frequently asked questions
Is the 2014 Mercedes-Benz Sprinter 3500 a good car?
Based on 55 owner complaints filed with NHTSA, the 2014 Sprinter 3500 rates use caution: 1.9× as many complaints as a typical year of the Sprinter 3500 at the same age. It is one of the Sprinter 3500 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2014 Mercedes-Benz Sprinter 3500?
The air bags — 19 complaints, 35% of all complaints for this model year. Next are the brakes (15) and stability & traction control (11).
How many recalls does the 2014 Mercedes-Benz Sprinter 3500 have?
There are 7 recalls for the 2014 Mercedes-Benz Sprinter 3500, the most recent from February 3, 2021 (control module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz Sprinter 3500?
The best years by complaints, compared at the same age, are 2010, 2011 and 2018. Years to avoid or approach with caution: 2016, 2014, 2023 and 2013. See the full Mercedes-Benz Sprinter 3500 years comparison.
At what mileage do 2014 Mercedes-Benz Sprinter 3500 problems happen?
The median mileage reported in complaints is about 22,000 miles; 94% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.