2014 Mercedes-Benz E350 Fuel System Problems

Mileage when the problem started

• Under 25k
  425%
• 25k–50k
  213%
• 50k–75k
  16%
• 75k–100k
  531%
• 100k–150k
  319%
• 150k+
  16%

Owner reports

Selected complaints filed with NHTSA by 2014 Mercedes-Benz E350 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while her daughter was driving at an undisclosed speed, there was a fuel odor perforating through the interior of the vehicle. The driver later reported feeling ill which she attributed to the fuel odor in the vehicle and determined to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was able to smell the fuel odor but was unable to provide a diagnosis. The vehicle was not repaired. The vehicle was towed to another independent mechanic, who diagnosed a failure with the fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline), but the VIN was not included. …

Vehicle subframe corrosion (manufacturer extended warranty offered). Rear brake lines corroded/leaking. Vehicle leaks fuel; steel fuel line corroded. Vehicle has about 105k miles. Minor fire started when yard maintenance came in contact with fuel saturated ground where vehicle had been parked/moved out of the way just prior. With rear suspension subframe springs corroded, vehicle bottom can contact road surface while driving, scraping steel exhaust with fuel present. EXTREMELY dangerous. Local Sunbury Ohio Mercedes dealership inspected then offered subframe replacement. Stated it was leaking fuel and not hydraulic fluid we originally thought. Brake, suspension and fuel line corrosion repairs were quoted in excess of $4,000, which was a "great deal" according to them "because the subframe would already be removed and would make it much easier."

The contact owns a 2014 Mercedes-Benz E350. The contact stated that after parking the vehicle in the garage, there was an abnormal fuel odor outside the vehicle. The contact stated that there were no signs of a fuel leaked on the garage floor. The contact had not taken the vehicle to a local dealer or independent mechanic, and the vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline). The manufacturer was informed of the failure and the contact was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.

The contact owns a 2014 Mercedes-Benz E350. The contact stated that there was an abnormal fuel odor inside and outside the vehicle. The contact was informed by his wife of the failure, but recently the fuel odor had become more prominent. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed about a fuel leak. The fuel tank access underneath the rear seat had leaked fuel into the interior and exterior of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the contact noticed a fuel odor coming from the exterior of the vehicle. In addition, the contact stated that the fuel odor was around the exterior of the vehicle while the vehicle was parked. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

The contact owns a 2014 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the contact noticed fuel odor in the interior and exterior of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 78,000.

The contact owns a 2014 Mercedes-Benz E350. The contact stated there was a fuel burning odor emitting from the vehicle when in the vehicle was parked. There were no warning lights illuminated. The vehicle had been taken to the dealer and diagnosed with a fuel leak coming from the fuel tank. The contact was informed that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 87,000.

The contact owns a 2014 Mercedes-Benz E350. The contact stated while driving at various speeds, there was a gasoline odor inside the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was confirmed that the vehicle was not under recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V792000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000.

The contact owns a 2014 Mercedes-Benz E350. The contact stated that while the vehicle was parked, fuel was leaking from near the fuel tank. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,905.

The contact owns a 2014 Mercedes-Benz E350. The contact stated on several occasions when the vehicle was turned off, the contact became aware of an abnormally strong gasoline odor. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,950.

Related recalls

Fuel System complaints in other E350 years