Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2015 | 1 | −50% | 4 | Steering | Few |
| 2014 | 10 | 1.7× | 4 | Suspension | Average |
| 2013 | 4 | −17% | 3 | Seat Belt | Few |
| 2012 | 23 | 2.3× | 3 | Fuel System | Caution |
| 2011 | 4 | typical | 3 | Transmission | Few |
| 2010 | 1 | −67% | 3 | — | Few |
| 2009 | 4 | typical | 3 | Engine | Few |
| 2008 | 17 | 1.7× | 3 | Fuel System | Average |
| 2007 | 35 | 4.7× | 4 | Fuel System | Avoid |
| 2006 | 7 | −67% | 1 | Brake | Few |
* Complaints compared with the median CLS550 year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz CLS550 problems
Latest Mercedes-Benz CLS550 recalls
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021.
Visibility › Sun/moon roof assembly
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020.
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
Frequently asked questions
What years of the Mercedes-Benz CLS550 should you avoid?
2007 and 2012 — these years have the most complaints relative to other CLS550 years at the same age, led by fuel & propulsion system problems in the 2007.
What is the best year for the Mercedes-Benz CLS550?
2006 has the fewest complaints compared with other CLS550 years at the same age, followed by 2010 and 2015. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz CLS550 problems?
Across all years, owners report the most problems with the fuel & propulsion system (44), transmission & drivetrain (12) and electrical system (11). Fuel System complaints peak in the 2007 model year.
How many recalls has the Mercedes-Benz CLS550 had?
10 recalls across 2006–2015. The model year with the most is 2007. See all Mercedes-Benz CLS550 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.