2014 Mercedes-Benz CLS550 Problems & Complaints

Average1.7× as many complaints as a typical year of the CLS550 at the same age

Owners have filed 10 complaints about the 2014 Mercedes-Benz CLS550 with the National Highway Traffic Safety Administration. That is about average for the CLS550 at the same age. The most reported problem area is the suspension (2 complaints). 4 recalls cover this model year.

10complaints
4recalls
1crashes
0fires
1injuries
0deaths

Most common 2014 Mercedes-Benz CLS550 problems

  • Suspension
    220%
  • Speed control & acceleration~8,000 miles
    110%
  • Steering~73,000 miles
    110%
  • Air bags~62,000 miles
    110%
  • Transmission & drivetrain~76,000 miles
    110%
  • Windows, wipers & sunroof~90,000 miles
    110%
  • Other / not specified~90,000 miles
    110%
  • Fuel & propulsion system~82,000 miles
    110%
  • Body & structure
    110%
  • Brakes
    110%

Share of the 10 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz CLS550 complaints by model year

200620072008200920102011201220132014201573517414234101
Owner complaints per model year, Mercedes-Benz CLS550. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best CLS550 years: 2006, 2010, 2015. Years to avoid: 2007, 2012. Compare all years →

2014 Mercedes-Benz CLS550 recalls (4)

Communication

NHTSA recall 19V-787 · Nov 1, 2019 · 24,226 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.

Electrical system › Software

NHTSA recall 17V-177 · Mar 14, 2017 · 51 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and…

Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior lighting

NHTSA recall 15V-137 · Mar 10, 2015 · 30,141 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle.

Remedy: MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure › Body › Hood

NHTSA recall 15V-088 · Feb 13, 2015 · 147,224 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63…

Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 Mercedes-Benz CLS550:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

2014 Mercedes-Benz CLS550 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
4.7L 8-cyl turbo7-speed automaticRWD17 / 25 / 20

EPA ratings. Class: Compact car.

Frequently asked questions

Is the 2014 Mercedes-Benz CLS550 a good car?

Based on 10 owner complaints filed with NHTSA, the 2014 CLS550 rates average: 1.7× as many complaints as a typical year of the CLS550 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Mercedes-Benz CLS550?

The suspension — 2 complaints, 20% of all complaints for this model year. Next are the speed control & acceleration (1) and steering (1).

How many recalls does the 2014 Mercedes-Benz CLS550 have?

There are 4 recalls for the 2014 Mercedes-Benz CLS550, the most recent from November 1, 2019 (communication). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz CLS550?

The best years by complaints, compared at the same age, are 2006, 2010 and 2015. Years to avoid or approach with caution: 2007 and 2012. See the full Mercedes-Benz CLS550 years comparison.

At what mileage do 2014 Mercedes-Benz CLS550 problems happen?

The median mileage reported in complaints is about 76,000 miles; 17% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.