The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
The risk
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
The fix
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Recall details
| NHTSA campaign | 22V-733 (22V733000) |
|---|---|
| Manufacturer number | 2022100009 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › 12V/24V/48V battery |
| Report date | September 30, 2022 |
| Owners notified | January 20, 2023 |
| Vehicles affected | 19,968 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Mercedes-Benz AMG CLS53
- 2020 Mercedes-Benz AMG CLS53
- 2021 Mercedes-Benz AMG CLS53
- 2019 Mercedes-Benz AMG E53
- 2020 Mercedes-Benz AMG E53
- 2021 Mercedes-Benz AMG E53
- 2022 Mercedes-Benz AMG E53
- 2019 Mercedes-Benz CLS450
- 2020 Mercedes-Benz CLS450
- 2021 Mercedes-Benz CLS450
- 2022 Mercedes-Benz CLS450
- 2021 Mercedes-Benz E450
- 2022 Mercedes-Benz E450
Owner complaints about the electrical system
- 2019 Mercedes-Benz AMG CLS53 electrical problems 1
- 2021 Mercedes-Benz AMG CLS53 electrical problems 1
- 2019 Mercedes-Benz AMG E53 electrical problems 3
- 2020 Mercedes-Benz AMG E53 electrical problems 1
- 2021 Mercedes-Benz AMG E53 electrical problems 1
- 2019 Mercedes-Benz CLS450 electrical problems 4
- 2020 Mercedes-Benz CLS450 electrical problems 4
- 2022 Mercedes-Benz CLS450 electrical problems 1
- 2021 Mercedes-Benz E450 electrical problems 3
- 2022 Mercedes-Benz E450 electrical problems 4
Frequently asked questions
Is the recall 22V-733 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 19,968 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.