Mercedes-Benz Recall 17V-252: Steering

Affected: 2013 Mercedes-Benz AMG C63, 2013–2014 Mercedes-Benz C250, 2013–2014 Mercedes-Benz C300 and 3 more. Filed with NHTSA on April 12, 2017, covering about 168 vehicles.

The problem

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

The risk

A loss of steering can increase the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall details

NHTSA campaign17V-252 (17V252000)
ManufacturerMercedes-Benz USA, LLC
ComponentSteering
Report dateApril 12, 2017
Owners notifiedMay 19, 2017
Vehicles affected168
Initiated byManufacturer

Vehicles covered

Owner complaints about the steering

Frequently asked questions

Is the recall 17V-252 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 168 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.