2018 Mercedes-Benz C350 E Problems & Complaints

Few complaints

Owners have filed 2 complaints about the 2018 Mercedes-Benz C350 E with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the engine & cooling (2 complaints). 5 recalls cover this model year.

2complaints
5recalls
0crashes
0fires
0injuries
0deaths

Most common 2018 Mercedes-Benz C350 E problems

  • Engine & cooling
    2100%
  • Transmission & drivetrain
    150%

Share of the 2 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz C350 E complaints by model year

2018201920202
Owner complaints per model year, Mercedes-Benz C350 E. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best C350 E years: 2020. Compare all years →

2018 Mercedes-Benz C350 E recalls (5)

Structure › Body › Roof and pillars

NHTSA recall 23V-854 · Dec 15, 2023 · 2,976 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior…

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Structure › Body › Roof and pillars

NHTSA recall 21V-197 · Mar 19, 2021 · 15,096 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45…

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

Steering › Rack and pinion › Rack

NHTSA recall 18V-850 · Nov 29, 2018 · 6,373 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe…

Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Air bags › Sensor › Occupant classification

NHTSA recall 18V-838 · Nov 27, 2018 · 104,663 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe,…

Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2018 Mercedes-Benz C350 E:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

2018 Mercedes-Benz C350 E engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo plug-in hybrid7-speed automaticRWD28 / 32 / 30

EPA ratings. Class: Compact car.

Frequently asked questions

Is the 2018 Mercedes-Benz C350 E a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 2 complaints with NHTSA.

What is the most common problem with the 2018 Mercedes-Benz C350 E?

The engine & cooling — 2 complaints, 100% of all complaints for this model year. Next is the transmission & drivetrain (1).

How many recalls does the 2018 Mercedes-Benz C350 E have?

There are 5 recalls for the 2018 Mercedes-Benz C350 E, the most recent from December 15, 2023 (roof and pillars). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz C350 E?

The best years by complaints, compared at the same age, are 2020. See the full Mercedes-Benz C350 E years comparison.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.