Mercedes-Benz Recall 18V-850: Steering – rack

Affected: 2017–2019 Mercedes-Benz AMG C63, 2015, 2018 Mercedes-Benz AMG C63S, 2015–2019 Mercedes-Benz C300 and 5 more. Filed with NHTSA on November 29, 2018, covering about 6,373 vehicles.

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

The risk

A car that cannot be properly steered has an increased risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Recall details

NHTSA campaign18V-850 (18V850000)
Manufacturer number2019080012
ManufacturerMercedes-Benz USA, LLC
ComponentSteering › Rack and pinion › Rack
Report dateNovember 29, 2018
Owners notifiedAugust 23, 2019
Vehicles affected6,373
Initiated byManufacturer

Vehicles covered

Owner complaints about the steering

Frequently asked questions

Is the recall 18V-850 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 6,373 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.