Mercedes-Benz C250 Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal › Driver clockspring/spiral cassette
  5

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  1013%
• 25k–50k
  2633%
• 50k–75k
  2937%
• 75k–100k
  79%
• 100k–150k
  56%
• 150k+
  11%

What owners report

The contact owns a 2015 Mercedes Benz C250. The contact had initially received a recall notice for NHTSA Campaign Number: 19V010000 (AIRBAGS). The contact took the vehicle to the local dealer and had the recall serviced. The contact stated that while driving at 35 MPH, another vehicle made a left turn and hit his vehicle in the middle of an intersection. The contact stated that the air bags did not deploy upon impact. The authorities were called to the scene and a police report was filed. No medical attention was rendered at the scene of the accident. The vehicle was towed to an independent mechanic where it remained in their possession. The contact sought medical attention later that day at a local hospital where he was treated for a strain to his left neck and left leg. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. …

While driving my 2015 C250 coupe, I had to brake hard as I was trying to avert stopped heavy traffic. When I slammed on the breaks, the steering wheel, column and entire vehicle locked up. I was unable to turn the wheel entirely. As a result, my vehicle slide into another vehicle from behind. Because both the steering and brakes locking, I was unable to maneuver the vehicle to avoid the stopped traffic. The airbags also did not deploy as they should have.

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown facial injuries due to the driver hitting the steering wheel during the impact. No medical attention was contacted yet but will be in the future. A police report was filed. The police transferred the vehicle from the crash site to a tow yard where the police are awaiting the insurance adjustor. Damages were to the front end. The manufacturer nor the dealer was contacted about the failure. …

The contact owns a 2014 Mercedes-Benz C-250. The contact stated that the driver's side seat air bag warning light was illuminated. The air bag was visible through the seat and was able to be moved manually. The vehicle was taken to a certified mechanic but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V010000 (Air Bags); however, the VIN was not included in the recall, and the recall referenced the front passenger's seat air bag. The manufacturer was not informed of the failure. The failure mileage was approximately 111,300.

The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residence. The contact sustained bruises and scratches on his forearm, but medical attention was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 Mercedes-Benz C250. The contact stated while driving approximately 5 MPH, the driver's side air bags were inadvertently deployed. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure; however, no assistance was provided. The approximate failure mileage was 79,000.

The contact owns a 2012 Mercedes-Benz C250. The contact stated that she noticed that the air bag warning light was illuminated. The dealer was contacted because the vehicle had been serviced under NHTSA Campaign Number: 21V638000 (Air Bags) and the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 78,000.

1) cranshaft and camshaft position sensors, timing problems and it has to be replaced this is a common damage in Mercedes Benz 2012 c250. 2) this put in risk my life because it can brake the engine in a highway and the car could be off.

Related recalls (6)

NHTSA investigations