The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
The risk
An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
The fix
MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
Recall details
| NHTSA campaign | 20V-298 (20V298000) |
|---|---|
| Manufacturer number | 2020060011 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | May 22, 2020 |
| Owners notified | July 10, 2020 |
| Vehicles affected | 640 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 20V-298 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 640 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.