2012 Mazda CX-9 Problems & Complaints

Avoid3.3× as many complaints as a typical year of the CX-9 at the same age

Owners have filed 221 complaints about the 2012 Mazda CX-9 with the National Highway Traffic Safety Administration. That is 3.3× as many as a typical CX-9 model year at the same age, which makes the 2012 one of the CX-9 years to avoid. The most reported problem area is the brakes (143 complaints, typically around 57,000 miles). 4 recalls cover this model year, including 3 with a do-not-drive or park-outside warning.

221complaints
4recalls
9crashes
0fires
8injuries
0deaths

Most common 2012 Mazda CX-9 problems

  • Brakes~57,000 miles
    14365%
  • Engine & cooling~58,000 miles
    2612%
  • Air bags~75,000 miles
    2310%
  • Transmission & drivetrain~58,000 miles
    188%
  • Speed control & acceleration~56,000 miles
    115%
  • Suspension~36,000 miles
    94%
  • Steering~18,000 miles
    73%
  • Other / not specified~60,000 miles
    63%
  • Electrical system~68,000 miles
    52%
  • Fuel & propulsion system~33,000 miles
    42%
  • Lights~27,000 miles
    31%
  • Stability & traction control~52,000 miles
    21%
  • Windows, wipers & sunroof~75,000 miles
    21%
  • Seat belts~175,000 miles
    21%
  • Equipment & accessories~1,000 miles
    10%
  • Body & structure~38,000 miles
    10%

Share of the 221 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mazda CX-9 complaints by model year

’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’236717259162170221685435107611285319401113
Owner complaints per model year, Mazda CX-9. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best CX-9 years: 2015, 2022, 2020. Years to avoid: 2012, 2011, 2018, 2008, 2010. Compare all years →

2012 Mazda CX-9 recalls (4)

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 19V-782 · Oct 31, 2019 · 69,879 vehiclesDo not drive

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 18V-717 · Oct 12, 2018 · 155,436 vehiclesDo not drive

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018.

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 17V-457 · Jul 18, 2017 · 79,402 vehiclesDo not drive

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge.

Suspension › Front › Control arm › Lower ball joint

NHTSA recall 15V-451 · Jul 20, 2015 · 193,484 vehicles

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2012 Mazda CX-9:

Inadvertent Curtain Air Bag Deployment

NHTSA investigation PE19006 · opened May 2, 2019 · closed Jan 15, 2021

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE19-006) on May 2, 2019 to investigate two Vehicle Owner Questionnaires (VOQs) and Early Warning Reporting data related to allegations of inadvertent deployment (IAD) of side curtain airbags in Model Year (MY) 2010 through 2013 Mazda CX-9 vehicles. ODI sent an Information Request (IR) to Mazda North America Operations, LLC.

Lower ball joint separation

NHTSA investigation PE15022 · opened Jun 9, 2015 · closed Aug 20, 2015 · led to recall 15V-451

In an July 7,2015 letter to NHTSA, Mazda identified a safety defect that could result in lower ball joint separation in approximately 193,484 model year (MY) 2007 through 2014 Mazda CX-9 vehicles (NHTSA Recall No. 15V-451,Mazda 8515G).Mazda indicated that damage to the ball joint boot may allow water to enter the front suspension ball joint fitting during use which may result in premature ball joint wear and a…

What 2012 Mazda CX-9 owners say

Brakes all 143 →

The contact owns a 2012 Mazda CX-9. The contact stated while driving 25 mph and approaching a stop sign, depressing the brake pedal the vehicle failed to stop. The contact stated that there was no warning light illuminated. The contact stated that she pumped the brake pedal and shifted to neutral until the vehicle came to a stop. The contact was able to drive to her residence. The contact took the vehicle to an independent mechanic and was informed that the power brake booster and master cylinder needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 29,805.

30,000 miles · Jul 2021

This is relating to NHTSA Investigation PE 14-005. Although this car is a 2012 Mazda CX9, my wife driving the car had the same issue where she heard a hissing noise and the brakes were very difficult for her to depress or to stop. A brake issue is a major defect where the NHTSA should have initiated a recall in accordance with 49 U.S.C. 30118-30120, which required notification of all owners. Why the NHTSA allowed Mazda to only issue a 'Special Extended Warranty' is beyond me, and smells of a back door deal. Nonetheless, I was unaware of this issue with the Mazda CX9's as I was never notified. My wife drove the vehicle home and I purchased the replacement parts at my own expense. This should be a full recall and should be reopened as your current investigation PE 14-005 only included years 2010-2011, and did *not* include the 2012 model year.

Mar 2017

Engine & cooling all 26 →

After hearing low rumbling sound and smelling burnt oil, car was taken to dealer for check up. They informed me of known issue, front PTU leaking oil due to design flaw that put the PTU so close to the exhaust. I am seeing that other owners of this model are also reporting fires due this same exact problem, apparently unbeknownst to me Mazda has provided extended warranty up to 90k miles but not actually informed the owners of this as a potential catastrophic problem. my personal review has informed me that fire seem to be most common between 110,000 and 130,000 mile ranges.

Oct 2022

While driving my vehicle on the highway my car would not accelerate when I pressed on the gas. My RPM's went up to 4 and would drop down when I let off the gas. Within minutes my steering wheel locked up and the car basically shut down. I had to try and drift to the shoulder in high speed traffic. When I got to the shoulder the car started smoking. I had the car towed to Mazda dealership. They told me my water pump went and leaked fluid throughout the engine, resulting in me needing a new $8,000 engine. They told me that Mazda designed the cx9 where the water pump is in the engine block behind the timing belt and it is not something they can easily inspect when I bring my car in for service. So when a water pump goes on these Mazda CX-9's it results in the consumer needing a whole new engine. …

126,000 miles · Jan 2018

Air bags all 23 →

My driver and passenger side curtain airbags randomly deployed without a collision. Thankfully I was at a stop sign when this happened. If it happened while I was driving, I'm sure I would have wrecked and could possibly be dead. It was loud! I thought I'd been shot or that I'd driven over a bomb. We did take the car to someone that's certified in airbags and it was stated that this was due to a manufacturer's defect. I also have lots of pictures. There was no warning when the airbags deployed. Mazda is refusing any responsibility due to the car being outside of the warranty.

Jan 2025

Tl* the contact owned a 2012 Mazda CX-9. While driving 2 MPH, a pick up truck rear ended the contact's vehicle. In turn, the contact crashed into a third vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

43,000 miles · Sep 2016 · crash

2012 Mazda CX-9 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.7L 6-cyl6-speed automaticFWD17 / 24 / 19
3.7L 6-cyl6-speed automatic4WD16 / 22 / 19

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2012 Mazda CX-9 a good car?

Based on 221 owner complaints filed with NHTSA, the 2012 CX-9 rates avoid: 3.3× as many complaints as a typical year of the CX-9 at the same age. It is one of the CX-9 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2012 Mazda CX-9?

The brakes — 143 complaints, 65% of all complaints for this model year, most often about pedals and linkages. Next are the engine & cooling (26) and air bags (23).

How many recalls does the 2012 Mazda CX-9 have?

There are 4 recalls for the 2012 Mazda CX-9, the most recent from October 31, 2019 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mazda CX-9?

The best years by complaints, compared at the same age, are 2015, 2022 and 2020. Years to avoid or approach with caution: 2012, 2011, 2018, 2008 and 2010. See the full Mazda CX-9 years comparison.

At what mileage do 2012 Mazda CX-9 problems happen?

The median mileage reported in complaints is about 58,000 miles; 39% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.