2019 Mazda CX-9 Problems & Complaints

Averageabout as many complaints as a typical year of the CX-9 at the same age

Owners have filed 53 complaints about the 2019 Mazda CX-9 with the National Highway Traffic Safety Administration. That is about average for the CX-9 at the same age. The most reported problem area is the engine & cooling (23 complaints, typically around 63,000 miles). 2 recalls cover this model year.

53complaints
2recalls
1crashes
0fires
0injuries
0deaths

Most common 2019 Mazda CX-9 problems

  • Engine & cooling~63,000 miles
    2343%
  • Other / not specified~15,000 miles
    1426%
  • Electrical system~56,000 miles
    713%
  • Driver assistance~40,000 miles
    59%
  • Transmission & drivetrain
    59%
  • Suspension~11,000 miles
    48%
  • Windows, wipers & sunroof~56,000 miles
    36%
  • Body & structure~22,000 miles
    36%
  • Steering~11,000 miles
    24%
  • Brakes
    24%
  • Fuel & propulsion system~63,000 miles
    24%
  • Speed control & acceleration
    12%
  • Seats
    12%

Share of the 53 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mazda CX-9 complaints by model year

’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’236717259162170221685435107611285319401113
Owner complaints per model year, Mazda CX-9. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best CX-9 years: 2015, 2022, 2020. Years to avoid: 2012, 2011, 2018, 2008, 2010. Compare all years →

2019 Mazda CX-9 recalls (2)

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 21V-875 · Nov 12, 2021 · 121,038 vehicles

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Tires › Tread/belt

NHTSA recall 19V-770 · Oct 28, 2019 · 146 vehicles

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Remedy: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019.

What 2019 Mazda CX-9 owners say

Engine & cooling all 23 →

The contact's husband owns a 2019 Mazda CX-9. The contact stated that while the vehicle was at the dealer for a diagnostic test, she was informed that the head gasket was cracked, and fluids were leaking into the engine. The vehicle was not repaired due to the cost. Additionally, the message "Excessive Engine Temperature - Engine Output Will be Limited" was displayed. The vehicle was not included in NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 62,756.

63,000 miles · Dec 2023

The contact owns a 2019 Mazda CX-9. The contact stated while driving 15 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

25,000 miles · Jul 2021

Electrical system

The contact owns a 2019 Mazda CX-9. The contact stated that a State Inspection was performed on the windshield for cracks. The contact stated that while driving in the rain, the front windshield wipers turned on independently with the switch in the off position. The contact was unable to turn off the windshield wipers. The contact pulled over to the side of the road and turned off the vehicle. When the vehicle was restarted, the front windshield wipers had turned off. The contact stated that the failure persisted and worsened. The contact stated that occasionally the windshield wipers failed to turn off. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact purchased and replaced a sensor. …

56,000 miles · Sep 2025

The contact owns a 2019 Mazda CX-9. The contact stated that while the vehicle was idling at a red light the dash board warning lights suddenly activated and illuminated and while driving the vehicle would not properly accelerate. Shortly after parking in the driveway and exiting the vehicle moments later flames and smoke was present coming from the rear passenger side of the vehicle. The husband used water to extinguish the flames and the vehicle was towed to the local dealer. During the incident no injuries were reported and no fire or police report was filed. The cause of the failure was not determined and no repairs were performed. The failure mileage was 61,000.

61,000 miles · Jul 2022

Driver assistance

The contact owns a 2019 Mazda CX-9. The contact stated that upon entering the vehicle, she noticed that there was a spider web crack on the center display screen. The contact stated that the failure affected the rearview camera image. The dealer was notified of the failure but did not provide any assistance. The contact referenced Mazda Service Alert Number: SA-008/18 and Special Service Program Number: B9. The manufacturer was notified of the failure but informed the contact that they could not assist as she had not been servicing the vehicle at a Mazda dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 40,000.

40,000 miles · Jan 2023

I was backing out of a parking spot while watching the backup camera when I felt a bump as if I hit something but the camera was showing I have enough space to the cars behind me. It turns out the backup camera image was frozen on the display and I had hit a car parked behind my car. Please investigate and make the manufacturer solve problems with the hardware or the software. Make sure the display shows a warning when the camera fails and the vehicle drives backwards. There may be children behind the car. Shifting into park and then into reverse again caused the camera to work correctly.

Sensing system › Camera · Oct 2024 · crash

2019 Mazda CX-9 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl turbo6-speed automaticFWD22 / 28 / 24
2.5L 4-cyl turbo6-speed automatic4WD20 / 26 / 23

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2019 Mazda CX-9 a good car?

Based on 53 owner complaints filed with NHTSA, the 2019 CX-9 rates average: about as many complaints as a typical year of the CX-9 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2019 Mazda CX-9?

The engine & cooling — 23 complaints, 43% of all complaints for this model year. Next are the electrical system (7) and driver assistance (5).

How many recalls does the 2019 Mazda CX-9 have?

There are 2 recalls for the 2019 Mazda CX-9, the most recent from November 12, 2021 (fuel pump). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mazda CX-9?

The best years by complaints, compared at the same age, are 2015, 2022 and 2020. Years to avoid or approach with caution: 2012, 2011, 2018, 2008 and 2010. See the full Mazda CX-9 years comparison.

At what mileage do 2019 Mazda CX-9 problems happen?

The median mileage reported in complaints is about 28,000 miles; 79% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.