Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.
After vehicle has been parked for awhile, for example over night, there is a Popping sound or Clunking from front of vehicle after moving vehicle and applying brakes at first stop. Noise has been there since 2024. Popping, Clunking sound only when when vehicle parked again. There is also a loud Clunking sound sometimes, sounds like it is from the right front suspension, when driving on irregular, or bumpy road surface where i live. Sounds like something is not secured properly , tightened enough, or dampened enough. Like the Coil Spring flopping around in its holder. Have complained to the dealer numerous times. Was told that they could not duplicate the problem, even when vehicle was left there for about a week. Right front lower control arm was replaced on last visit, but noise is still there.
On July 22, my sister and I were traveling on I-95 going south. We stopped at the Maryland House near Aberdeen, MD. I was looking for a parking place and was driving very slowly. I slowed further to turn into a place on the right, near the south end of the parking lot and was attempting to put the car in park when the car accelerated abruptly, lurched forward, crossed over the concrete curb at the end of the parking space, and was heading right for I-95 which was straight ahead. I had never taken my foot off the brake. I tried to brake harder but that did not stop the car. I therefore turned right onto a service road to avoid crashing onto I-95. I then noticed a car coming toward me and swerved to the right back toward the parking lot, crossing over the curb at that parking spot, and slamming into a parked car and side swiping a truck. …
The sunroof exploded while driving 70mph on a rural highway. There were no other cars nearby that could have kicked up a rock nor anything that could have fallen on the sunroof. The window buckled outward, not inward. The glass shattered and flew everywhere endangering the driver, passengers, and the car behind me when the window exploded. There was no warning, just a loud boom when the window gave way. My best guess is that this resulted from temperature fluctuation. I was at about 10,000 ft altitude. It froze overnight. The temperature when the window exploded was about 40 degrees, but the sun was out and strong. There was only about a 2,000 ft change in altitude while driving. …
The rear camera and warning system has failed numerous times. On one occasion I hit a vehicle because of the failure. Also, the windshield has a leak that sometimes is like a waterfall causing serious visibility problems.
When driving at highway speeds, when there are strong crosswinds, as there are prone to be in my area, depending on which way the wind is coming from both doors will make a screeching/howling noise. This noise is very loud and extremely distracting. When it first happens it is very jarring, and depending on the wind conditions can go on for miles, making it very hard to hear anything else. I have taken the car to two dealers who refuse to fix it because they state they cannot reproduce it but it is not something that can be reproduced without specific conditions, but they are aware it exists as they have a TSB indicating how to fix it.
When driving at above 60-70mph in windy conditions, the car makes a squeaking noise that appears to come from the front left side of the car-- near the driver side window/mirror region. That is quite scary as it coincides with the sideward movement caused by the wind and gives a sense of losing control of the car. Mazda Europe has reported something similar but Mazda USA has not done anything about it.
Oftentimes when driving at speeds of approximately 80mph or more, a loud whining/whistling noise appears. It appears to be coming from the area of driver side front door, passenger side front door, both front doors simultaneously. The issue has an earlier onset in the presence of crosswind, or headwind. I was able to record several videos where the noise can be heard very clearly. Some of these videos have been posted online: https://vimeo.com/547826873 https://vimeo.com/manage/videos/580602909 and the links have been shared both with my local Mazda dealership (Oak Tree Mazda by DGDG in San Jose, CA: 4250 Stevens Creek Blvd, San Jose, CA 95129) as well as with Mazda of North America. However, my complaints have been ignored as the dealership keeps stating that they are "unable to duplicate problem". …
Related recalls (1)
Structure › Body › Hatchback/liftgate
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5…
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500.
Frequently asked questions
Which Mazda CX-5 years have body problems?
By NHTSA complaints, the 2014 (32), 2015 (27), 2016 (19), 2013 (15) and 2017 (12) model years. Body complaints make up 8% of all complaints for the 2014.
Is there a recall for Mazda CX-5 body problems?
Yes — 1 recall, including 16V-644 (hatchback/liftgate, Sep 6, 2016). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Mazda CX-5 body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 17,000 miles; 86% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (127 mentions), followed by the body › hatchback/liftgate (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.