Lincoln Navigator Window & Wiper Problems

Window & Wiper complaints by model year

Which parts fail

• Sun/moon roof assembly
  12
• Windshield wiper/washer
  8
• Power window devices and controls
  6
• Rearview mirrors/devices › Exterior
  5
• Windshield
  3
• Windshield wiper/washer › Motor
  3
• Windshield wiper/washer › Switch/wiring
  3
• Rear window wiper/washer
  3

Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).

Mileage when the problem started

• Under 25k
  1643%
• 25k–50k
  38%
• 50k–75k
  514%
• 75k–100k
  38%
• 100k–150k
  719%
• 150k+
  38%

What owners report

The contact owns a 2021 Lincoln Navigator. The contact received notification of NHTSA campaign numbers: 22V250000 (Visibility) and 22V346000 (Engine) however, the parts to do the recall repairs were unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the driver's side windshield wiper experienced the failure listed in 22V250000 (Visibility). The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2021 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 22V346000 (Engine) and 22V250000 (Visibility) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

On 2/3/2023 while driving, there was a loud explosion sound in the vehicle. We immediately pulled over to try to determine the source of the sound as there were no vehicles around us, nothing near us, or over us. We opened the sunroof cover and discovered the glass had shattered. We closed the cover, exited the vehicle to look at the sunroof from the outside. We immediately called the dealership as we just purchased this vehicle used on 1/19/2023. Two weeks owning the vehicle and the sunroof explodes. We are waiting on a call back from the dealer to determine our next steps. This is definitely a safety issue as the noise could cause an accident and if the sunroof cover had been opened, the shattered glass would have been all over our family.

My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (Visibility); and the remedy was available, and the vehicle was scheduled for the repair. The vehicle was taken to the dealer, who informed that the contact that the recall remedy called for the dealer to disconnect the LED light wires. The contact expressed dissatisfaction with the recall remedy, stating that she believed simply disconnecting the LED light wires did not constitute a repair. The manufacturer was made aware of the issue and confirmed the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Related recalls (7)