Lexus RX350 Fuel System Problems

Fuel System complaints by model year

Mileage when the problem started

• Under 25k
  2564%
• 25k–50k
  923%
• 50k–75k
  38%
• 75k–100k
  13%
• 100k–150k
  00%
• 150k+
  13%

What owners report

The contact owns a 2020 Lexus RX350. The contact stated while driving approximately 55 MPH, there was an abnormal sound coming from the engine. The contact stated that the vehicle felt as if it was losing motive power and stalling. The contact depressed the accelerator however, the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact stated that after driving for less than a mile, the vehicle started operating normally. The contact stated that the engine failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the contact needed to use Premium gasoline and not regular. The contact stated that he made the switch however, the failure persisted. The vehicle had not been repaired. …

The contact owns a 2020 Lexus RX350. The contact stated while driving approximately 25 MPH and ascending a slight grade, the vehicle began to shake. The contact stated that she stopped depressing the accelerator pedal and the shaking stopped. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The contact received a letter from the manufacturer regarding a fuel seepage failure from the high/low pressure fuel pump. The contact stated that the letter informed the contact that the manufacturer would replace the fuel pump due to a failure within the next 10 years. The vehicle had not been repaired. The manufacturer had been informed of the failure. …

While driving on a city street the warning lights came on and the car stalled. I was alone in the car and in downtown city traffic with honking cars behind me. I was able to restart the car after a few attempts. A few days after this incident, while driving on a very busy hwy at 55mph the car engine was skipping as if about to stall. I had a passenger in my car who experienced this rough ride and made a comment about it. A few days later, on March 8,2020, I received an email from Lexus enform services with a vehicle health report informing me that my vehicle requires attention due to a safety recall 20la01. When I leased my vehicle, I was never informed of this recall which goes back to 01/13/2020. Safety is a top concern for me and I fully communicated this to the salesperson when I leased my car but I was not informed of this recall at that time. I have exactly 2800 miles on my car. …

Car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. Even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. Lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. However on 07/03/20, the car stalled in the middle of a highway traffic putting the pax thru a life-threatening situation. Car has been finally towed to the service and I am verbally promised that the car has been fixed to not present any life threatening issues. Since it is just 15 days of purchase and vehicle been into the service review for 3 times with some life-threatening open issues, I am requesting Lexus to either refund or provide me a replacement.

When stepping on the gas petal one of three things happen. 1. Normal acceleration which you expect after 60 years of driving and which we obtain from a 2014 Lexus RX350 that we own. 2. Hesitation of between 1 and 5 seconds before acceleration begins. 3 excessive acceleration ( surg of acceleration much more than expected). This excess acceleration May happen after the hesitation or there could be "normal" acceleration after the hesitation and happens when accelerating after being stopped.. The hesitation and excess acceleration can be from a stopped position ie stop sign or traffic light or while moving and normal speeds. There seems to be a consistent hesitation at the 60 to 65 MPH when attempting to accelerate on highway. At 70 MPH everything seems to work as expected. …

Tl* the contact owns a 2018 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called keyes Lexus (5905 van nuys blvd, van nuys, ca 91401, [phone]) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that several attempts were needed to start the vehicle on several occasions. Additionally, the check engine warning light was illuminated. The failure was intermittent. The contact also stated that while driving uphill there was rattling sound coming from the rear of the vehicle. The approximate failure was 21,500. VIN tool confirms parts not available.

The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had the vehicle detailed where the interior cabin was shampooed and cleaned however, the failure recurred. The dealer was made aware of the failure but informed the contact that the vehicle was tampered with and to go through his insurance company for the repair costs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.

The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. Upon investigation, the contact discovered NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Related recalls (4)