2019 Lexus RX350 Fuel System Problems

Mileage when the problem started

• Under 25k
  7100%
• 25k–50k
  00%
• 50k–75k
  00%
• 75k–100k
  00%
• 100k–150k
  00%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2019 Lexus RX350 owners, lightly cleaned up (personal details are redacted by NHTSA).

While driving on a city street the warning lights came on and the car stalled. I was alone in the car and in downtown city traffic with honking cars behind me. I was able to restart the car after a few attempts. A few days after this incident, while driving on a very busy hwy at 55mph the car engine was skipping as if about to stall. I had a passenger in my car who experienced this rough ride and made a comment about it. A few days later, on March 8,2020, I received an email from Lexus enform services with a vehicle health report informing me that my vehicle requires attention due to a safety recall 20la01. When I leased my vehicle, I was never informed of this recall which goes back to 01/13/2020. Safety is a top concern for me and I fully communicated this to the salesperson when I leased my car but I was not informed of this recall at that time. I have exactly 2800 miles on my car. …

Car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. Even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. Lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. However on 07/03/20, the car stalled in the middle of a highway traffic putting the pax thru a life-threatening situation. Car has been finally towed to the service and I am verbally promised that the car has been fixed to not present any life threatening issues. Since it is just 15 days of purchase and vehicle been into the service review for 3 times with some life-threatening open issues, I am requesting Lexus to either refund or provide me a replacement.

Tl* the contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of lehigh valley (4500 broadway, allentown, pa 18104), confirmed that part was not yet available. The manufacturer was not notified of the issue. The contact stated that there was a hesitation while attempting to accelerate since the vehicle was purchased. The vehicle was not repaired. The approximate failure mileage was 1,000. VIN tool confirms parts not available.

Tl* the contact owns a 2019 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The vehicle was not repaired. The contact stated that the vehicle failed to exceed 50 MPH while driving. The contact was unsure if the failure to exceed 50 MPH was connected to the recall. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 6,903. VIN tool confirms parts not available.

Tl* the contact owns a 2019 Lexus RX350. The contact stated that while driving 35-40 MPH, there was abnormally loud sound coming from the vehicle. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. A dealer was not made aware of the failure. The manufacturer was notified of the failure and provided the contact with a loaner vehicle. The failure mileage was 5,500. VIN tool confirms parts not available.

On jan 13, 2020 Lexus announced that my 2019 RX350 has a low pressure fuel pump that could fail resulting in an increase in the risk of a crash. Lexus has informed me that a fix is not available. I left the car at the dealer on jan. 27, 2020. The car is still there after 6 weeks. There is still not fix to the problem and I will not let my wife drive this car with this issue. Any suggestions?

Tl* the contact owns a 2019 Lexus RX350. The contact was notified through the Lexus app that the vehicle was included in NHTSA campaign number 20V012000 (fuel system, gasoline). The contact reached out to Lexus of orange county located at (3496 route us-6 middletown, new york, 10940, [phone], and was informed that the part to do the recall would be available the beginning of the fall season. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Lexus escondido (1205 auto park way, escondido, ca 92029, [phone]), who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was contacted however, no further assistance was provided. VIN tool confirms parts not available.

Tl* the contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called the Lexus of winter park, florida located at 305 n semoran blvd, winter park, fl 32792, [phone], and it was confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2019 Lexus RX350. The contact received notification of NHTSA campaign number: 20V012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that Lexus san diego located at (4970 kearny mesa rd, san diego, ca 92111), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Related recalls

Fuel System complaints in other RX350 years