2020 Lexus NX Problems & Complaints

Use caution1.9× as many complaints as a typical year of the NX at the same age

Owners have filed 22 complaints about the 2020 Lexus NX with the National Highway Traffic Safety Administration. That is 1.9× as many as a typical NX model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the fuel & propulsion system (9 complaints, typically around 88,000 miles).

22complaints
0recalls
1crashes
1fires
2injuries
0deaths

Most common 2020 Lexus NX problems

  • Fuel & propulsion system~88,000 miles
    941%
  • Engine & cooling~88,000 miles
    732%
  • Speed control & acceleration~39,000 miles
    29%
  • Windows, wipers & sunroof
    29%
  • Transmission & drivetrain
    29%
  • Body & structure
    15%
  • Steering~7,000 miles
    15%
  • Wheels & tires
    15%
  • Other / not specified
    15%
  • Seat belts
    15%
  • Electrical system
    15%

Share of the 22 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Lexus NX complaints by model year

20152016201720182019202020212022202320242025202626181116302217281745186
Owner complaints per model year, Lexus NX. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best NX years: 2016, 2017. Years to avoid: 2024, 2022, 2025, 2023, 2019. Compare all years →

What 2020 Lexus NX owners say

Fuel & propulsion system

The contact owns a 2020 Lexus NX300. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The message "Electronic Fuel System Failure" was displayed, and the vehicle stalled on several occasions. The vehicle was taken to the local Auto Zone, and the contact was informed about the fuel system failure. The vehicle was later taken to the local dealer, who diagnosed that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in an extended warranty coverage associated with the failure. The failure mileage was 88,000.

88,000 miles · Jul 2026

My wife and me and my two kids we all in the car . When we driver this car from highway to local my speedometer keep on 30mph we try to up to 40mph or more.but it doesn't working. We scared because my vehicle doesn't show any light on tell us you need fix car . It just happened. So we call Lexus make appointment see what's going on they told me fuel pump problem we need change. We google saw Lexus a lot car recall beacuse this issue. So we so mad . we bought a lot car they never have this problem. It was so danger . If you car not any light on it show you carnot any problem you can driver but it was so danger. I know Lexus recall a lot this problem car we got similar problem they don't know fix my car .they don't care about us safety. They just care about money sell to you car that's over .

Jul 2026

Engine & cooling

My 2020 Lexus NX 300 caught fire overnight while parked and unattended outside my residence. I discovered the fire the next morning. The Seattle Fire Department responded (incident #SFD-26-0112715) and their report states the fire originated in the engine compartment, with the cause of ignition listed as 'failure of equipment or heat source.' There was no collision, no theft, and no visible external damage prior to the fire. I am the original and only owner of this vehicle, with approximately 48,000 miles, and 100% of scheduled maintenance was performed at an authorized Lexus dealership (Lexus of Bellevue), with no aftermarket modifications. The fire also caused heat damage to a neighboring parked vehicle. I have reported this incident to Lexus Corporate Customer Experience and am seeking further investigation into the cause.

Aug 2026 · fire

The contact owns a 2020 Lexus NX300. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The message "Electronic Fuel System Failure" was displayed, and the vehicle stalled on several occasions. The vehicle was taken to the local Auto Zone, and the contact was informed about the fuel system failure. The vehicle was later taken to the local dealer, who diagnosed that the fuel pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in an extended warranty coverage associated with the failure. The failure mileage was 88,000.

88,000 miles · Jul 2026

2020 Lexus NX engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.5L 4-cyl hybridCVTAWD33 / 30 / 31
2.0L 4-cyl turbo6-speed automaticFWD22 / 28 / 25
2.0L 4-cyl turbo6-speed automaticAWD22 / 28 / 24

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2020 Lexus NX a good car?

Based on 22 owner complaints filed with NHTSA, the 2020 NX rates use caution: 1.9× as many complaints as a typical year of the NX at the same age. It is one of the NX years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Lexus NX?

The fuel & propulsion system — 9 complaints, 41% of all complaints for this model year. Next are the engine & cooling (7) and speed control & acceleration (2).

How many recalls does the 2020 Lexus NX have?

NHTSA lists no recalls for the 2020 Lexus NX. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Lexus NX?

The best years by complaints, compared at the same age, are 2016 and 2017. Years to avoid or approach with caution: 2024, 2022, 2025, 2023 and 2019. See the full Lexus NX years comparison.

At what mileage do 2020 Lexus NX problems happen?

The median mileage reported in complaints is about 72,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.