Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2007 Lexus IS 250 owners, lightly cleaned up (personal details are redacted by NHTSA).
Defective lcd/touch screen. While driving in the rain, the touchscreen digitizer failed on my car. The windows started to fog up and I realized since the touchscreen failed, I had no way to defog my windshield and other windows. Because I am only able to access the fan controls for both heat and ac, via the touchscreen. So I had to pull over on the sparse emergency pullovers on i66-va several times to manually wipe my windows so I could see. This happened at the worst time because it was during rush-hour, in a downpour. This created a very dangerous situation for me and other drivers as visibility was poor during the downpour. I have researched this on several Lexus/Toyota sites and the wiring of lcd/touchscreen digitizer appears to be a common defect and fails regularly. I am surprised that such a life - safety feature would be dependant on a failure prone system.
My dash has been melting for several months now, it doesn't matter if I use something to block out the sun. Not only IS the dash melting, it IS breaking off in chunks in certain areas. When you touch it, it IS sticky and leaves a print of whatever touched it. I am not able to clean it and it leaves a bad glare from the sun when you are driving. This isn't the first case I have read about this - what IS going to be done, if anything.
I have a Lexus IS 250 2007, the dashboard material IS low grade and unsafe, for visibility while driving in day hours. When I was notified by a friend that the Lexus organization have made a recall on the all the Lexus cars such as mine, I called the dealership in my city houston tx and they did not help me, and they said the recall don't exist.
The rear view mirror has black lines on it, which indicates the coating behind the mirror IS deteriorating in some way. I looked up the issue now and realized this IS a more widespread issue. Some customers online have indicated it's hard to see anything using the rear view camera, thou my rear view has not go to that point.
Dash has started to get stickey and shiney which reflects off the windshield making it impossible to see the road in front of the automobile , this IS especially dangerious in sunlight or bright streetlight this condition has progressively worse over time!
Approximately 2 years ago my entire dash board and side panels started to melt. I have contacted Lexus and they continue to say they are waiting on the manufacturer for parts. I live in marrero louisiana with extremely high humidity and temperatures. This has been a safety hazard. When the sun hits my windshield, the glare from hitting the melted dash completely blinds me. I have to lean to the right side just to see out of my windshield. It IS melted to the point of it being untouchable without getting sticky glue on your hands. Anything that rubs against the side door panels creates grooves and marks because it's like clay. Now theres a recall with the Takata inflators in the front passenger airbag which really concerns me because its affected by high temperatures and humidity causes degrading of the part. …
The engine upon cold start up makes a rattling noise and IS very loud. Lexus in September recalled the Lexus IS 350 for the same reason and they said the car was unsafe to drive. However, I called Lexus customer satisfaction and they diagnosed it as the same issue at my dealership, but would not correct the problem. Also, back in March the vehicle smelt like raw gasoline, so I took it to the dealer and it was leaking gas in the engine compartment. The dealer told me due to the gas vapor, which IS extremely flammable that the car could have exploded. However, Lexus would not cover this safety issue under warranty either. This vehicle has been a death trap from day one. It has also been recalled for the faulty gas pedal, brakes working improperly, other fuel line issues other than I mentioned, and even the windshield wipers.
I own a 2007 Lexus is250 and the interior IS melting. The dashboard has a glossy, sticky residue that has made driving during the day in sunny conditions impossible. The residue causes a glare that hinders my ability to see while driving. So much so that I almost missed a stop sign! The door panels are melting to the point that if you touch them the material sticks to your hands and clothing or just falls off and when I get it on my hands it causes a rash. I've contacted Lexus and submitted a request to have these parts replaced and I was quickly denied. I'm reporting this issue to you today because this IS my only vehicle and I have no choice but to drive it and I wanted to document my concerns in case something were to happen. Thank you for your time. Have a great day!
The dashboard over the instrument panel and the front and rear side door panels are melting,cracking and deteriorating which causes dents in the material to the touch. All of the material IS discolored and sticky or melting. This needs to be replaced immediately and a recall needs to be dictated by the NHTSA asap. Lexus notified me of the problem almost a year ago, and when I called they told me it would take another 9 to 10 months before they could replace the dashboard and side door panels. So, it would be over a 1 or more years since the original Lexus notice that they maybe can fix the problem. This IS unacceptable and this IS why the NHTSA needs to demand Lexus initiates a official recall for the affected vehicles with the melting dashboard and side door panel issues
Lexus IS 250 manual transmission has so much vibration in rear view mirror, makes it nearly impossible to view out of at night. Lexus has attempted to fix this issue from the 2nd month I owned the vehicle and it still vibrates. Apparently Lexus had some sort of kit to reduce the vibration for IS 250's that had excessive vibration in the mirror, however that did not relieve the vibration at all. All other Lexus loaner vehicles I have borrowed do not have this issue. I filed a report with " national dispute settlement ", since the meeting was during the day, the investigators could not see the excessive vibration that occurred while driving the vehicle at night and basically said the vibration was normal and due to road to conditions.
Related recalls
Visibility/wiper
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011.
Remedy: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Window & Wiper complaints in other IS 250 years
Frequently asked questions
How common are window & wiper problems on the 2007 Lexus IS 250?
NHTSA has 22 complaints about the windows, wipers & sunroof of the 2007 Lexus IS 250, 10% of the model year's 213 complaints. The component named most often is windshield wiper/washer (1 mentions).
Is there a recall for 2007 Lexus IS 250 window & wiper problems?
Yes — NHTSA recall 13V-030 (visibility/wiper, Jan 30, 2013). Recall repairs are free at authorized dealers.
At what mileage do 2007 Lexus IS 250 window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 90,000 miles, and 6% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.