2020 Lexus ES Hybrid Problems & Complaints

Average67% fewer complaints than a typical year of the ES Hybrid at the same age

Owners have filed 1 complaint about the 2020 Lexus ES Hybrid with the National Highway Traffic Safety Administration. That is about average for the ES Hybrid at the same age. The most reported problem area is the air bags (1 complaint). 2 recalls cover this model year.

1complaints
2recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Lexus ES Hybrid problems

  • Air bags
    1100%

Share of the 1 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Lexus ES Hybrid complaints by model year

201320142015201620182020202320248106751
Owner complaints per model year, Lexus ES Hybrid. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best ES Hybrid years: 2020, 2023, 2024. Compare all years →

2020 Lexus ES Hybrid recalls (2)

Air bags › Sensor › Occupant classification

NHTSA recall 23V-865 · Dec 20, 2023 · 999,901 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024.

Engine and engine cooling

NHTSA recall 20V-064 · Feb 6, 2020 · 44,191 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines.

Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Lexus ES Hybrid:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Frequently asked questions

Is the 2020 Lexus ES Hybrid a good car?

Based on 1 owner complaint filed with NHTSA, the 2020 ES Hybrid rates average: 67% fewer complaints than a typical year of the ES Hybrid at the same age. It is one of the best ES Hybrid years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Lexus ES Hybrid?

The air bags — 1 complaint, 100% of all complaints for this model year.

How many recalls does the 2020 Lexus ES Hybrid have?

There are 2 recalls for the 2020 Lexus ES Hybrid, the most recent from December 20, 2023 (occupant classification). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Lexus ES Hybrid?

The best years by complaints, compared at the same age, are 2020, 2023 and 2024. See the full Lexus ES Hybrid years comparison.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.