Most common 2020 Lexus ES problems
Share of the 18 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Lexus ES complaints by model year
Best ES years: 2015, 2016, 2018. Years to avoid: 2021, 2019, 2011, 2020, 2010. Compare all years →
2020 Lexus ES recalls (1)
Air bags › Sensor › Occupant classification
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024.
What 2020 Lexus ES owners say
Air bags
The contact owns a 2020 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Brakes
The contact owns a 2020 Lexus ES 350. The contact stated that while his father was driving at 35-37 MPH down a hill, he applied the brake pedal, but the brakes failed to respond. The contact continued to pump the brake pedal. The driver moved the gear shifter, attempting to slow down the vehicle. The driver crashed into a 2016 Mazda 3, which crashed into a 2017 Honda Civic. There was an unknown brake indicator light displayed. The passenger occupant sustained extreme chest and neck pain. The driver and passenger were provided medical attention. Additionally, the two occupants of the Mazda sustained leg and neck pain but no medical attention was provided. The unknown occupant (s) of the Honda sustained back, feet, neck, and head injuries, and medical attention was provided. The passenger occupant confirmed that the driver had pumped the brake pedal. The vehicle was towed to a lot. …
I was driving on a freeway. I had my adaptive cruise control turned on. The car in front of me slowed down. My adaptive cruise control did not slow me down so I applied the breaks. The breaks did not work. The breaks did not slow me down or stop me. My pre-collision system did not activate. I collided with the rear end of the car that was in front of me. I got displays on my car screen stating "Pre-Collision System Malfunction", "Breaking Power Low", and "Cruise Control Malfunction". The safety of ourselves and others definitely put the safety of ourselves and others at risk. We did not report this to the dealer. Our car was totaled. The vehicle components involved were not inspected to the best of our knowledge. The warning messages are described above. We do not know exactly when they appeared.
2020 Lexus ES engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.5L 4-cyl hybrid | CVT | FWD | 43 / 44 / 44 |
| 3.5L 6-cyl | 8-speed automatic | FWD | 22 / 32 / 26 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2020 Lexus ES a good car?
Based on 18 owner complaints filed with NHTSA, the 2020 ES rates use caution: 2.3× as many complaints as a typical year of the ES at the same age. It is one of the ES years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Lexus ES?
The air bags — 8 complaints, 44% of all complaints for this model year. Next are the brakes (3) and driver assistance (2).
How many recalls does the 2020 Lexus ES have?
There is 1 recall for the 2020 Lexus ES, the most recent from December 20, 2023 (occupant classification). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Lexus ES?
The best years by complaints, compared at the same age, are 2015, 2016 and 2018. Years to avoid or approach with caution: 2021, 2019, 2011, 2020 and 2010. See the full Lexus ES years comparison.
At what mileage do 2020 Lexus ES problems happen?
The median mileage reported in complaints is about 30,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.