Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2024 | 23 | −75% | 2 | Electrical | Good |
| 2023 | 97 | — | 3 | Electrical | Limited data |
| 2022 | 148 | — | 12 | Electrical | Limited data |
* Complaints compared with the median Grand Cherokee 4xe year at the same age, so new and old years are judged fairly. How this works.
Most common Jeep Grand Cherokee 4xe problems
Latest Jeep Grand Cherokee 4xe recalls
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026.
Engine
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026.
Electrical system › Propulsion system › Traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed.
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Engine
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee vehicles equipped with 2.0L PHEV engines. The engine may shut down due to a loss of communication between the transmission control module and the hybrid control processor.
Remedy: Dealers will update the vehicle control software, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Frequently asked questions
What years of the Jeep Grand Cherokee 4xe should you avoid?
None of the Jeep Grand Cherokee 4xe years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Jeep Grand Cherokee 4xe?
2024 has the fewest complaints compared with other Grand Cherokee 4xe years at the same age. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Jeep Grand Cherokee 4xe problems?
Across all years, owners report the most problems with the electrical system (103), engine & cooling (56) and steering (44). Electrical complaints peak in the 2023 model year.
How many recalls has the Jeep Grand Cherokee 4xe had?
13 recalls across 2022–2024. The model year with the most is 2022. See all Jeep Grand Cherokee 4xe recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.