The problem
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
The risk
A vehicle fire while parked or driving can increase the risk of injury.
The fix
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Recall details
| NHTSA campaign | 24V-720 (24V720000) |
|---|---|
| Manufacturer number | 95B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | September 27, 2024 |
| Owners notified | December 16, 2024 |
| Vehicles affected | 154,032 |
| Initiated by | Manufacturer |
Vehicles covered
- 2022 Jeep Grand Cherokee 4xe
- 2023 Jeep Grand Cherokee 4xe
- 2024 Jeep Grand Cherokee 4xe
- 2021 Jeep Wrangler 4xe
- 2022 Jeep Wrangler 4xe
- 2023 Jeep Wrangler 4xe
- 2024 Jeep Wrangler 4xe
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the electrical system
- 2022 Jeep Grand Cherokee 4xe electrical problems 44
- 2023 Jeep Grand Cherokee 4xe electrical problems 47
- 2024 Jeep Grand Cherokee 4xe electrical problems 12
- 2021 Jeep Wrangler 4xe electrical problems 5
- 2022 Jeep Wrangler 4xe electrical problems 3
- 2023 Jeep Wrangler 4xe electrical problems 4
- 2024 Jeep Wrangler 4xe electrical problems 143
Frequently asked questions
Is the recall 24V-720 repair free?
Yes. Jeep dealers will fix the problem at no cost: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 154,032 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.