Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2022 Jeep Grand Cherokee 4xe owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with a Hybrid System not available message displayed. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed that the battery pack assembly had failed and needed to be replaced. The vehicle was not repaired due to the remedy not being available for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The manufacturer had provided the contact with a loaner vehicle. …
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 75 MPH, the vehicle suddenly lost motive power and decelerated quickly. The contact was able to maneuver the vehicle onto the shoulder before the vehicle stalled and failed to restart. During the failure, the "Performance Limited" "Service Fuel System" and "Service Charging System" messages were displayed. The battery charging and check engine warning lights were also illuminated. The vehicle was towed to the local dealer; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 653.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact noticed that one of the cell phone charging stations was not working and had and had turned brown in color. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 25,000. VIN tool confirms parts not available.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure and a software update was performed on the vehicle. The contact stated that several months after the software update, the vehicle failed to start up after multiple attempts. The vehicle was towed to the dealer where and remained in dealer possession. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
In Hybrid mode, the transition from gas to battery power is clunky. It surges forward unpredictably and takes a bit to respond when the pedal is pressed. This erratic forward surge has happened several times, including once while my child was drinking water - which spilled all over him. The brakes are hard to modulate and are never consistent. When driving in e-save there is an awful engine noise. I typically only try to drive the vehicle in electric mode, but that only lasts to a point. At higher speeds and/or further acceleration, the gas engine kicks on- loudly- and without warning. There is no consistency in when to anticipate this abrupt change in how the vehicle drives as it happens at different intervals (ranging from 0%-3% battery left). This vehicle drives erratically, and I do not trust myself or my children riding in it. …
Today was the second time the AEB engaged while I was driving with no apparent reason. The first was in Nov 2023 while driving on the interstate at about 70 mph. The AEB engaged, slamming the car to an almost stop, alarm blared for a moment and then the car continued operating with no apparent codes or warning lights. Today it did it again while traveling about 30 mph. I was slowing down to turn into a drive. I was still headed straight with no cars around and the AEB engaged, slamming the car to a full stop, with the alarm and the dash flashing something in red. The car then drove off fine with no warning lights or indicators on the dash. I cannot reproduce the AEB reponse. In response to the first occurrence, the dealer "flashed" the software last year. I intend to take it in tomorrow for the reoccurrence. …
Upon starting the vehicle a steering wheel icon popped up on the dashboard warning "power steering unavailable, service required." This was the first time I had seen this message in the 3 weeks since taking the vehicle home from the dealer. I then turned the ignition on and off a few times, but the warning persisted. When trying to maneuver the vehicle the steering was very hard, proving this was not just a false alarm. Not being able to properly steer the vehicle was an obvious risk to myself and family, especially if it was to suddenly happen while driving. Because of this I promptly called the dealership tow service to bring it into the service department. It is now 6 days later and the dealer has not had a chance to look at it yet, or confirm anything about the issue with me. …
Today while driving our Jeep Grand Cherokee. I was slowing for a stop light and a message came on saying service start/stop system. At the time I was traveling approximately 18 miles per hour. As I was slowing down I reached off approximately 5-8 mph when all of the car shifted to park.this was a very scary and dangerous incident for myself and vehicles around me. Now that I was stopped it wouldn't let me shift the vehicle back in to drive. Finally a new message appeared saying stop/start restart required. Out of frustration and trying a number of different things, we eventually shut the ignition off and restarted the car and this did allow us to put the car in gear. It was a very unnerving situation. I immediately drove the vehicle to the dealership. This is the second time it's in the shop for shifting to park on its own. …
Chrysler issued recall impacting PHEV. Vehicle is unsafe to drive, battery pack is prone to fire, risk is reduced if battery is not fully charged, but not eliminated. Contacted Jeep, no expected repair until Q1 of 2025. Jeep will not offer rental or loaner vehicle, leaving owners at risk for fire to personal and home. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at [phone]. Chrysler's number for this recall is 95B. …
I was turning at a intersection, there was no car in-front only on the side , as I was turning , my jeep suddenly made an emergency beeping sound and break as if I was goin to crash into a car or something. Clearly I was just turning . The break was so hard I even thought I had gotten hit in the back or I had hit something in the front ! The car behind me had to stop and act fast as well otherwise I would have really been hit by him/her. I called my dealer since I had just bought my car 2weeks ago. I have a appt to get it look at , they told me it might be my sensor being dirty or something but I feel like this is a concern jeep should take care of. Or it will really cause an accident I don't feel safe driving my jeep at all now! Especially doing turns or just thinking it might breaking when I am driving much faster next time. I'm taking my jeep to my dealer service dept. …
Related recalls
Electrical system › Propulsion system › Traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed.
Electrical complaints in other Grand Cherokee 4xe years
Frequently asked questions
How common are electrical problems on the 2022 Jeep Grand Cherokee 4xe?
NHTSA has 44 complaints about the electrical system of the 2022 Jeep Grand Cherokee 4xe, 30% of the model year's 148 complaints. The component named most often is propulsion system › fuel cell (1 mentions).
Is there a recall for 2022 Jeep Grand Cherokee 4xe electrical problems?
Yes — NHTSA recall 24V-720 (traction battery, Sep 27, 2024). Recall repairs are free at authorized dealers.
At what mileage do 2022 Jeep Grand Cherokee 4xe electrical problems start?
Half of the complaints with a recorded mileage happened before about 25,000 miles, and 50% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.