Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Jeep Compass owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2014 Jeep Compass. While driving 25 MPH, the contact crashed into another vehicle. The air bag failed to deploy. There were no injuries and a police report was filed. The contact was able to drive the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Right now it doesn't run because the brain went out while I was driving back to work from lunch. There's no response to the vehicle and the other day it completely stopped dead while I was driving 65 on my way home from work. To top my matters off with this vehicle it's had the cruise control recalled and replaced and many other parts it's a terrible vehicle. To top my stress with it my seatbelt doesn't lock when it's supposed to so if I wreck looks like I'm going through the windshield. I honestly wish I could afford another vehicle because mine I feel is going to be the death of me. I have a video of what it was doing before it completely shut down can't upload any pictures because it wouldn't do justice.
Tl* the contact owns a 2014 Jeep Compass. The contact stated that the front driver side seat belt failed to retract and that the front passenger side seat belt intermittently failed to retract. The contact stated that NHTSA campaign number: 16V668000 (seat belts, air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification on January of 2017. The dealer (napleton Chrysler Jeep Dodge Ram, 1460 e osceola pkwy, kissimmee, fl, 34744) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The failure mileage was approximately 14,000. Updated 10/02/2017
I am writing to make you aware that Jeep is not producing a solution to recall 16v-668 in a timely manner. With such a serious problem as passenger airbag and seatbelt, the issue should be fixed by now. I conversed with Jeep/mopar today and they stated there is no fix at this time. The issue was posted to the VIN on October 1, 2016. If you could please investigate why this is taking so long and possibly speed the process up, that would be wonderful. We do not let our children nor anyone else ride as passengers in the car because of this problem and it is a big inconvenience. Thank you and I hope you have a wonderful day.
A recall was issued on these two parts, recall s 61, on October 1st 2016. I received no notification on this recall until I went to sell my car to a dealership on 12/19/2016. I called Chrysler customer service and was told there will not be a remedy for this situation until April 2017. Jeep, and it's parent company, isn't displaying the type of urgency I should see associated with a recall that could cause physical harm to my wife or I, while operating the vehicle. Now, I'm stuck paying for a car I no longer need and will not drive because of the safety issue.
I been having issues with my seatbealt restraint and my newborn driving in her seatbelt. Several times I have complained about her car seat not being held firmly and flips when I turn. The company is yet to remedy the situation. As a mother is is very uncomfortable for me and they have not find a solution. I do not believe my investment in this car was worth my now lack of safety for me and my child. This situation happens while my car is in motion and she begins to scream.
Received safety recall notice on 10/1/16 for my 2014 Jeep Compass latitude 4x4, it is now 1/5/17 and I haven't received any further information on when the recalled parts will be replaced. To be driving around in a car that has recalls on the seat belts and airbags makes me feel very unsafe as a driver. And in addition to not receive any update on timeline for when my vehicle will be repaired is extremely concerning.
Active headrest restraint system deployed while vehicle was parked in the driveway. Vehicle was parked in the driveway overnight, the following day we noticed that the headrest had sprung forward. Upon inspecting the headrest system I noticed that the retaining pin was still engaged in the retaining mechanism and that it had sprung because the plastic that holds the retaining pin had broken.
I was received a recall notice 11-05-2016 about the air bag and seat belt tensioner. They keep saying parts not available to fix this. This is an unsafe vehicle I am driving. If they can't fix it they should buy it back. I can't sell it with an open recall. They should go to jail or at least get fined for doing this. It is unlawful and immoral!!
Tl* the contact owns a 2014 Jeep Compass. While driving 55 MPH, the rear passenger side seat belt seized. The contact had to cut the seat belt off of her daughter. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Seat Belt complaints in other Compass years
Frequently asked questions
How common are seat belt problems on the 2014 Jeep Compass?
NHTSA has 53 complaints about the seat belts of the 2014 Jeep Compass, 17% of the model year's 307 complaints.
Is there a recall for 2014 Jeep Compass seat belt problems?
No. NHTSA lists no seat belts recall for the 2014 Jeep Compass, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Jeep Compass seat belt problems start?
Half of the complaints with a recorded mileage happened before about 41,000 miles, and 15% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to seat belts problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.