The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
The risk
The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Recall details
| NHTSA campaign | 17V-191 (17V191000) |
|---|---|
| Manufacturer | Isuzu Motors Limited |
| Component | Power train › Axle hubs |
| Report date | March 21, 2017 |
| Owners notified | April 19, 2017 |
| Vehicles affected | 97,000 |
| Initiated by | Manufacturer |
Vehicles covered
- 2011 Isuzu NPR
- 2012 Isuzu NPR
- 2013 Isuzu NPR
- 2014 Isuzu NPR
- 2015 Isuzu NPR
- 2016 Isuzu NPR
- 2011 Isuzu NPR HD
- 2012 Isuzu NPR HD
- 2013 Isuzu NPR HD
- 2014 Isuzu NPR HD
- 2015 Isuzu NPR HD
- 2016 Isuzu NPR HD
- 2017 Isuzu NPR HD
- 2015 Isuzu NPR XD
- 2016 Isuzu NPR XD
- 2017 Isuzu NPR XD
- 2011 Isuzu NQR
- 2012 Isuzu NQR
- 2013 Isuzu NQR
- 2014 Isuzu NQR
- 2015 Isuzu NQR
- 2016 Isuzu NQR
- 2017 Isuzu NQR
- 2011 Isuzu NRR
- 2012 Isuzu NRR
- 2013 Isuzu NRR
- 2014 Isuzu NRR
- 2015 Isuzu NRR
- 2016 Isuzu NRR
- 2017 Isuzu NRR
- 2012 Isuzu Reach
- 2013 Isuzu Reach
- 2014 Isuzu Reach
- 2015 Isuzu Reach
- 2016 Isuzu Reach
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 17V-191 repair free?
Yes. Isuzu dealers will fix the problem at no cost: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 97,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.