Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Infiniti JX35 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic and diagnosed with engine codes P0101 - Mass airflow sensor, P0456 - Small evaporation leak, and transmission codes P0868 - Secondary pressure drop, P0746 - Pressure control solenoid, and C1F05 - Accelerator pedal actuator power supply circuit. The contact was referred to another independent mechanic who specialized in transmission repairs. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to TSB Number: ITB15-012D Continuously Variable Transmission (CVT). The failure mileage was approximately 90,000.
The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the vehicle lost motive power. The contact pulled over on the side of the road and after several attempts the vehicle restarted; however, the vehicle was not operating properly. The vehicle was taken to the dealer and the contact was informed that the failure might be related to the transmission however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 146,000.
The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the RPM would increase and remain at 5,000 RPM. Additionally, the contact stated that while she was coming to a stop at a traffic light, the vehicle stalled and then lost motive power. The vehicle was able to be restarted. The vehicle had not yet been taken to a local dealer or independent mechanic for diagnosis or repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 103,000.
The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.
The contact owns a 2013 Infiniti JX35. The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. The check engine warning light was illuminated. The vehicle was parked at a nearby parking lot and later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not yet contacted. The failure mileage was 182,000.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at 58 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact then exited the highway and continued to drive at slower speeds. The contact stated that the vehicle started making a loud abnormal slapping sound. The contact continued to drive to her residence. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission valve body had failed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 126,684.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, which indicated a CVT transmission failure. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to TSB Number: ITB15-012E. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at 40 MPH, she felt the vehicle vibrate. The contact then attempted to accelerate however the vehicle failed to increase in speed. The vehicle was shut off and then restarted but the failure persisted. The contact was able to shift into reverse and exit out the highway. She pulled over and waited for the vehicle to cool down, and the contact started up the vehicle, and the vehicle was operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 135,000.
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while turning. Additionally, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed with magnetic coupling failure. The dealer informed the contact that the magnetic coupling needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle was not covered under warranty. The contact related the failure to TSB 12-072C. The failure mileage was approximately 114,000.
The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: ITB15-012D. The manufacturer was not notified of the failure. The failure mileage was 147,000
Transmission complaints in other JX35 years
Frequently asked questions
How common are transmission problems on the 2013 Infiniti JX35?
NHTSA has 79 complaints about the transmission & drivetrain of the 2013 Infiniti JX35, 28% of the model year's 280 complaints. The component named most often is automatic transmission › torque converter (1 mentions).
Is there a recall for 2013 Infiniti JX35 transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2013 Infiniti JX35, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Infiniti JX35 transmission problems start?
Half of the complaints with a recorded mileage happened before about 100,000 miles, and 16% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to transmission & drivetrain problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.