Which parts fail
Components named in complaints (service brakes, ABS, rotors and pads, parking brake).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Infiniti JX35 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.
Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a Worldwide Nissan problem and should of been recalled. Also my BCI continues malfunctioning. I've only had the vehicle since February 2022.
I am writing you now it is because at this point driving my 2013 infinity JX35 for the second time had put my life on the line. I was driving on 75 north on wesdnesday November 21, 2018 around 4:30 pm and suddenly, the front right tire of my car just came off causing damage to other drivers car. I always service my car at infinity, do all the recommended services on the car and still cannot feel safe driving that car. I had a brake service done on my car on my last oil change which however is now showing that the tires were not screwed properly all the way. I am seriously disappointed and even scare of putting my family back in that car. The first time this happened, infinity declined all responsibility stated that it looked like the car had been in an accident which was not true because it hit the sidewalk when the wheel started shaking and bounced the car. …
There was a couple of inches of fresh snow on the streets. This was the first snow that the car has seen. The brakes do not work in snow. When the car starts to skid in the snow, the anti lock brake feature appears to kick in, which causes the car to not brake at all. Car simply cruises forward without any braking at all. Pumping the brakes appears to actually help the situation in that it seems to reset the anti lock feature and allows the brakes to at least temporarily apply before the car's computer switches them off again. In this incident, there was a slight downhill incline, car cruised into rear end of car that was stopped in front.
Vehicle is equipped with forward collision prevention. While driving with cruise control on, vehicle will occasionally brake even though there is no vehicle in front. There is usually an 18-wheeler in the right lane at the time. Dealer and manufacturer state that they aren't able to reproduce and that there are no malfunction codes. They insist that re-aligning sensors is a maintenance item and require payment of $150 to perform that function. The dealer also states they aren't sure that will fix the problem. Vehicle has had one defective icc sensor replaced and mis-aligned sensors realigned once.
Today I had the ultimate scare. I was driving down the freeway when my seat belts locked and my truck hit the emergency brakes. No one was in front of me but there was a 18 wheeler behind me. He swerved to avoid hitting me from the back. I completely went into a anxiety attack and had to pull over once the car released the brakes which only lasted a minute. I called for help because I couldn't breathe and could not drive. I could have lost my life today all behind a dumb vehicle that suppose to keep me from crashing. It's been park and I refuse to drive it. Thankful my kids were not in the car yet.
1. Pedal intermittently loses pressure when slow speed stops. 2. Pedal goes close to floor at complete stop with light pressure. 3. Noted "air sucking" or creaking sound from brake pedal upon release 4. Brakes would "pump back" to normal if I took my foot off brake and repressed mentioned to Infiniti dealership twice when brought it for service and they found nothing wrong. Infiniti forums describe exact situation with ABS actuator issue. Https://www.infinitiqx60.org/forum/2013-qx60-general-discussion-forum/80929-very-soft-brakes-intermittently.html
Tl* the contact owns a 2013 Infiniti JX35. While driving approximately 35 MPH, the vehicle hesitated to stop when the brake pedal was depressed. The contact heard an abnormal sound once the brakes were applied. The failure recurred multiple times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact was made aware of NHTSA campaign number: 13V445000 (electrical system, service brakes, hydraulic); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
Tl* the contact owns a 2013 Infiniti JX35. The contact was driving approximately 20 MPH, when the brakes became unresponsive. As a result, the contact crashed into the rear of another vehicle. There were no injuries. A police report was not filed. The vehicle was towed to the dealer for diagnosis. The manufacturer was made aware of the failure and stated that a technician would inspect the vehicle to determine the cause of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 23,000.
2013 JX35 roughly 95K miles intelligent braking option soft brakes that go to the floor, not master cylinder, brake pads, or loss of brake fluid in reservoir. Dealership in previous cases have concluded after the above items being replaced and not solving the issue as ABS module needing to be replaced. We sitting at stoplight brake pedal continues losing pressure and we are forced to pump the brake for the pedal to maintain pressure. Air sucking sound is heard when releasing the pedal.
NHTSA investigations
Collision Mitigation System Malfunction
The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.During PE12-022, Nissan identified a condition in model year (MY) 2013 Infiniti JX 35 that may result in inappropriate autonomous activation of emergency breaking by the…
Brake complaints in other JX35 years
Frequently asked questions
How common are brake problems on the 2013 Infiniti JX35?
NHTSA has 27 complaints about the brakes of the 2013 Infiniti JX35, 10% of the model year's 280 complaints. The component named most often is antilock/traction control/electronic limited slip (1 mentions).
Is there a recall for 2013 Infiniti JX35 brake problems?
No. NHTSA lists no brakes recall for the 2013 Infiniti JX35, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Infiniti JX35 brake problems start?
Half of the complaints with a recorded mileage happened before about 23,000 miles, and 56% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 3 injuries to brakes problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.