Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Infiniti JX35 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to NHTSA Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the contact was informed that there were no open recalls associated with the VIN for the failures. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 147,516.
The contact owns a 2013 Infiniti JX35. The contact stated that the passenger's side air bag was recalled on the vehicle twice and the vehicle was repaired. The contact stated that the passenger's side air bag sensor failed to detect a passenger seated in the seat. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 80,000.
The vehicle was being driven on the freeway. I was driving in the carpool lane with a passenger going around 75-80mph. The road was a smooth paved road, there wasn't anything on the road for my car to hit or run over. Then all of a sudden the driver-side airbag curtain deployed, and my seatbelt tightened and locked up in place. This frightened me and left me unable to drive correctly and endangered both my passenger's and my life. I had to immediately pull off to an exit and I concluded that the driver-side airbags deployed spontaneously and this put my life in danger and others driving on the freeway. So the driver-side side airbags malfunctioned and are available for inspection. The safety of others was put at risk by having the airbags deployed while driving on the freeway at a fairly high speed. …
When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and it was just bad gas put in it so they reset engine light. As soon as i got back home the engine light came back on and then all the power locks on the doors stopped working. I took it to meinieke in greenville in which they said my converter went bad and that is why the engine light was on. Then they said it must have been in water because it was severe rust underneath the hood. and it effected electrical system. However, none of this information was on the car fax report. no flood damage, no repairs etc. Also none of this was occurring
Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor-Side Airbag center. Airbag diagnosis sensor to start, this is the first step, will have to test further if not corrected after replacement". The service dealer said that it's the first step to figure out what's wrong, the quote was $2,120.96, he said it might fix it and can be a money pit. My concern is that my car might have been missed in the airbag recall.
Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. Another recall campaign needed to include these VIN numbers. Have reported several times to the dealership. I've now paid $1000 to repair the airbag sensors, and problem is not resolved. Nissan is responsible and this is a safety issue. NTSHA needs to do another recall campaign.
The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side. It does not sensor anyone in seat. Their are several campaigns out on JX35 but say it has expired. However, the campaigns described my current Safety issue I'm having with my JX35 2013 Vehicle. They dealer need a current approval/ Campaign to cover my repair cost of$785.24
Supplemental restraint system side control module has failed. I have got it checked to find out that this part is notorious for failing. It makes it so the airbags will not work in an accident. My airbag light was blinking and I took it in to get repaired only to find that the restraint system is broke and is NOT easy or cheap to fix. I feel like since the airbags not working is a huge safety issue I feel as if there should be something done about this
Airbag light just came on out of nowhere. Took to dealership and they stated they needed to replace the whole system. Calling it an airbag control unit internal failure. States it's 2300 to fix. Makes no sense why it went out. I'm driving on it until the airbag recall is finished.
Tl* the contact owned a 2013 Infiniti JX35. The contact stated that while waiting for traffic to move, another vehicle driving at approximately 80 MPH rear ended the vehicle. None of the air bags deployed. The police was present at the scene and police report was filed. No injuries were reported at the scene. The vehicle was towed to an impound lot then picked up by the insurance and labeled as destroyed. The vehicle was not taken to the dealer for a diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
Related recalls
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City…
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano,…
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Air bags
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Remedy: Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
NHTSA investigations
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn…
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima,…
Airbag complaints in other JX35 years
Frequently asked questions
How common are airbag problems on the 2013 Infiniti JX35?
NHTSA has 87 complaints about the air bags of the 2013 Infiniti JX35, 31% of the model year's 280 complaints. The component named most often is frontal › sensor/control module (1 mentions).
Is there a recall for 2013 Infiniti JX35 airbag problems?
Yes — NHTSA recall 16V-244 (occupant classification, Apr 26, 2016); NHTSA recall 15V-681 (occupant classification, Oct 20, 2015); NHTSA recall 13V-069 (air bags, Mar 1, 2013). Recall repairs are free at authorized dealers.
At what mileage do 2013 Infiniti JX35 airbag problems start?
Half of the complaints with a recorded mileage happened before about 8,000 miles, and 74% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 1 injury to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.