The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
The risk
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The fix
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Recall details
| NHTSA campaign | 16V-244 (16V244000) |
|---|---|
| Manufacturer | Nissan North America, Inc. |
| Component | Air bags › Sensor › Occupant classification |
| Report date | April 26, 2016 |
| Owners notified | June 10, 2016 |
| Vehicles affected | 3,296,947 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 2015 Chevrolet City Express
- 2016 Chevrolet City Express
- 2013 Infiniti JX35
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2017 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
- 2016 Infiniti Q50 Hybrid
- 2014 Infiniti QX60
- 2015 Infiniti QX60
- 2016 Infiniti QX60
- 2014 Infiniti QX60 Hybrid
- 2015 Infiniti QX60 Hybrid
- 2016 Infiniti QX60 Hybrid
- 2013 Nissan Altima
- 2014 Nissan Altima
- 2015 Nissan Altima
- 2016 Nissan Altima
- 2013 Nissan Leaf
- 2014 Nissan Leaf
- 2015 Nissan Leaf
- 2016 Nissan Leaf
- 2016 Nissan Maxima
- 2017 Nissan Maxima
- 2015 Nissan Murano
- 2016 Nissan Murano
- 2015 Nissan Murano Hybrid
- 2016 Nissan Murano Hybrid
- 2014 Nissan NV200 Taxi
- 2015 Nissan NV200 Taxi
- 2016 Nissan NV200 Taxi
- 2013 Nissan Pathfinder
- 2014 Nissan Pathfinder
- 2015 Nissan Pathfinder
- 2016 Nissan Pathfinder
- 2014 Nissan Pathfinder Hybrid
- 2015 Nissan Pathfinder Hybrid
- 2014 Nissan Rogue
- 2015 Nissan Rogue
- 2016 Nissan Rogue
- 2017 Nissan Rogue
- 2013 Nissan Sentra
- 2014 Nissan Sentra
- 2015 Nissan Sentra
- 2016 Nissan Sentra
Owner complaints about the air bags
- 2015 Chevrolet City Express airbag problems 5
- 2013 Infiniti JX35 airbag problems 87
- 2014 Infiniti Q50 airbag problems 16
- 2015 Infiniti Q50 airbag problems 19
- 2016 Infiniti Q50 airbag problems 5
- 2017 Infiniti Q50 airbag problems 10
- 2014 Infiniti Q50 Hybrid airbag problems 2
- 2014 Infiniti QX60 airbag problems 24
- 2015 Infiniti QX60 airbag problems 13
- 2016 Infiniti QX60 airbag problems 12
- 2014 Infiniti QX60 Hybrid airbag problems 1
- 2013 Nissan Altima airbag problems 514
Frequently asked questions
Is the recall 16V-244 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,296,947 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.