2016 Hyundai Tucson Door Lock & Latch Problems

Which parts fail

• Doors › Latch
  127
• Doors › Lock
  9
• Hatchback/liftgate › Lock
  2
• Doors › Latch plate
  1
• Electronic lock/latch actuator
  1
• Fueling/charging door/hatch/port › Latch/lock release system
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  35%
• 25k–50k
  1526%
• 50k–75k
  2136%
• 75k–100k
  1221%
• 100k–150k
  610%
• 150k+
  12%

Owner reports

Selected complaints filed with NHTSA by 2016 Hyundai Tucson owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver's side door failed to open. The vehicle was not repaired. …

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving approximately 5 MPH and attempting to accelerate, there was a grinding noise coming from the vehicle. Additionally, if the accelerator pedal was not depressed a certain way, the vehicle would stall. The oil light would illuminate upon starting the vehicle and would disappear after a while. The contact would restart the vehicle 3-4 times before the vehicle would regain proper functionality. The failure occurred again while driving 50 mph. The doors failed to open from the inside or the outside except for the driver side door. However, for the driver's door the contact had to lift the handle twice before the door would open. The contact took the vehicle to a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. …

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the front driver's, front passenger's, and rear driver's side windows would independently lower without warning. The contact stated that each window regulators had gradually failed over time. The contact then stated that while driving at approximately 65 MPH, the passenger's side front window shattered into tiny pieces and fell inside the vehicle. The contact was able to drive the vehicle home and had an independent mechanic come to her home to replace the front passenger's side window. In addition, the contact stated that the rear passenger's side door would fail to open from both inside and outside the vehicle. The contact had yet to notify either the dealer or the manufacturer of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the front passenger's side door failed to unlatch as needed. The front passenger's side window failed to roll up or roll down. The driver's side rear door failed to unlatch or latch as needed. Additionally, the trunk switch failed to operate as needed. The dealer was made aware of the failures but provided no assistance. The contact was informed that the repairs were not covered under recall or warranty. The contact stated that the vehicle was unsafe to operate. The contact feared being locked inside the vehicle and being unable to exit the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at 15 MPH, the vehicle failed to accelerate when the accelerator pedal was pressed and released repeatedly at 1,200 RPM. The transmission warning light illuminated. Additionally, the rear driver's and rear passenger's side doors failed to open. The dealer was notified of the failure but informed the contact that there was no recall associated with the VIN. The contact associated the failure with NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure by email. The failure mileage was approximately 95,000.

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, she attempted to open the front passenger's side door using the driver's side power door lock switch however, the door failed to unlock. The contact engaged the front passenger's side door lock switch but the door failed to unlock. The contact also stated that the door would not unlock from the outside. There were no warning lights illuminated. The contact continued to manipulate the door switches until the front passenger's side door unlocked. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver's side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger's side door. The next day the contact attempted to open the door and the rear driver's and passenger's side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.

The contact owns a 2016 Hyundai Tucson. The contact stated the vehicle's rear passenger door failed to open and close. The rear driver's side door failed intermittently, and the front passenger's side door required several attempts to open or close the door from the outside before opening and closing successfully. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,500.

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger's side door failed to open without warning. The contact stated that the lock and unlock function operated as designed however, the door would not upon from the inside or outside. The contact took the vehicle to the dealer and was informed that they had to hire a locksmith to repair the door. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that after locking the front passenger's side door, the door was seized in the closed position and could not be opened when unlocked. The contact indicated that extreme force was needed to pull the door handle while attempting open the door. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 52,000.

Related recalls

Door Lock & Latch complaints in other Tucson years