Hyundai Tucson Door Lock & Latch Problems

Door Lock & Latch complaints by model year

Which parts fail

• Doors › Latch
  148
• Doors › Lock
  10
• Hatchback/liftgate › Lock
  2
• Doors › Latch plate
  1
• Electronic lock/latch actuator
  1
• Fueling/charging door/hatch/port › Latch/lock release system
  1
• Trunk lid › Latch
  1
• Hood › Latch
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  57%
• 25k–50k
  1622%
• 50k–75k
  3041%
• 75k–100k
  1419%
• 100k–150k
  79%
• 150k+
  23%

What owners report

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the hood independently unlatched, raised up, and shattered the front windshield. No warning lights were illuminated. The local dealer was contacted; however, there was no recall associated with the VIN. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

The contact owns a 2017 Hyundai Tucson. The contact stated that the front driver's side door locking mechanism had malfunctioned and the door would not open from the outside. Additionally, the rear driver's side door could not be opened from inside or outside the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 73,000.

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 55-60 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated that she was able to park on the side of the road before the vehicle was seized. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was then towed to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired however, started to experience failure with the brakes. The contact took the vehicle to the local dealer and was informed that the VIN was associated with NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulics). The dealer completed the recall repair however, the failure with the brakes recurred. Additionally, the rear driver's side door failed to open. The vehicle was not repaired. …

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving approximately 5 MPH and attempting to accelerate, there was a grinding noise coming from the vehicle. Additionally, if the accelerator pedal was not depressed a certain way, the vehicle would stall. The oil light would illuminate upon starting the vehicle and would disappear after a while. The contact would restart the vehicle 3-4 times before the vehicle would regain proper functionality. The failure occurred again while driving 50 mph. The doors failed to open from the inside or the outside except for the driver side door. However, for the driver's door the contact had to lift the handle twice before the door would open. The contact took the vehicle to a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. …

The contact called on behalf of her daughter who owns a 2015 Hyundai Tucson. The contact stated that her daughter was the driver of the vehicle and her two passengers attempted to exit the vehicle however, the doors were unable to be opened from inside or outside the vehicle. The passengers had to climb out the window to exit the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer; however, a diagnostic test was not performed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,700.

The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver's and passenger's side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

I bought my Hyundai tuscon brand new back in 2005. Last week I noticed a rattling sound coming from the rear windshield and when I went to check it the back windshield almost has fallen out. The latch that holds the windshield in place has corroded completely. I can honestly say that over the 5 years I have owned the vehicle I hardly open the back window. I usually open the entire tailgate when placing items for storage. I have contacted the dealer and Hyundai about the issue looking to get the latch replaced and haven't heard anything back from them. I have tried on several attempts since I notice the problem. This is dangerous and could cause the windshield to come falling out.

While opening the rear hatch window of my 2005 Hyundai Tucson, both window hinges broke and the window fell into my hands. The vehicle was parked in the driveway. When I called the dealer he said the hinges were $97. A piece and said he had a lot of them in stock (which leads me to believe this happens a lot more frequently than is reported!)

Related recalls (1)