Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was released, the chime sounded for an extended while, indicating that the seat belt was not fastened. While driving at various speeds, the vehicle bounced like the rear shocks were failing, allowing the passengers to feel any uneven pavement. While accelerating, the vehicle hesitated before accelerating. The vehicle was taken to a dealer, who diagnosed that the rear shocks had failed and needed to be replaced. The shocks were on back order, causing a delay in the repair. …
The contact owns a 2025 Hyundai Palisade. The contact stated that while hauling a trailer and attempting to accelerate at various speeds, the vehicle was bouncing and the tires lost traction before being able to accelerate as needed. The contact stated that the vehicle failed to raise or lower as the shock absorbers were designed to perform. The vehicle was taken to the dealer but was not diagnosed. The contact called another dealer, Hyundai of Noblesville (17665 Terry Lee Crossing Suite A, Noblesville, IN 46060); who advised the contact to bring the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure that occurred and filed the case. The failure mileage was approximately 8,000.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated and was shaking erratically. In addition, the brake pedal was depressed; however, the brake pedal was difficult to depress. The contact stated that the brake pedal needed to be depressed extremely hard to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure occurred mostly on bumpy roads, regardless of the speed at which the vehicle was being driven. Additionally, the traction control was independently activated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was returned to the contact; however, the contact stated that the vehicle was a death trap. The contact stated that the vehicle was unsafe to drive. …
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seats) and 26V034000 (Air Bags). The contact stated there was an undisclosed failure with the suspension. The local dealer was contacted on several occasions, and the vehicle was diagnosed with suspension failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and declined a buyback. The failure mileage was approximately 18,000.
Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. …
We bought a Hyundai palisade from them. And as a military family we travel and are placed at different duty stations. When we bought the Hyundai palisade, we also got the bill Navarre warranty, it was our fault for not reading every line about the warranty. The Hyundai palisade is a 2022, sadly the brakes started acting like they were not working. We called them and were told that if we use the warranty anywhere other than at that location, we will lose the warranty and since we had been stationed elsewhere since buying the vehicle, we were stuck on what to do. We had to drive the vehicle risking our lives daily, pump the brakes 5-6 times for it to stop. until we could take it back to that location. We took the vehicle in and just as we thought the brakes were bad due to the master cylinder going out. …
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn't have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. …
Frequently asked questions
Which Hyundai Palisade years have suspension problems?
By NHTSA complaints, the 2020 (61), 2021 (31), 2023 (27), 2024 (24) and 2022 (19) model years. Suspension complaints make up 11% of all complaints for the 2020.
Is there a recall for Hyundai Palisade suspension problems?
No. NHTSA lists no suspension recall for any Hyundai Palisade model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Hyundai Palisade suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 10,000 miles; 100% happened before 50,000 miles.
What part fails most often?
Owners most often name the rear › shock absorber (2 mentions), followed by the rear (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.